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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 14 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 75 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Resolved! Redirection of emails from blue yonder to icloud

Switched from virgin media 5 years ago due to house move no Virgin available at new house. Have been successfully using blue yonder email account since then. Just moved to new broadband provider and now can’t access blue yonder account. 30 years wort...

4258bill by Tuning in
  • 10 replies
  • 0 kudos

My e-mail password

I have been on this system for years now, and something has gone wrong with my original password. When I try to access the webmail I get a message asking me to provide credentials. I seem to have messed up the password for my old ntlworld address but...

Gunfighter by On our wavelength
  • 4 replies
  • 0 kudos

Resolved! Spam again!

Can someone help please, I am being inundated with spam emails from -  Lewis Marcelo [MOD EDIT: PERSONAL INFORMATION REMOVED]I'm pretty sure they are spam, anyone else getting them? Mags.[MOD EDIT: Personal and private information has been removed fr...

magsmoff by On our wavelength
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  • 0 kudos

Manage other My Virgin Media accounts

Hi, My wife cannot access her emails, I was going to reset her password as she is unsure what it is.the email account is set up within my main virgin media account. and is reached by going into manage other accounts. unfortunately it just gives me th...

Bart666 by Tuning in
  • 22 replies
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Can’t log in to email account

Hi,I am unable to log into my email account (blueyonder). It is a secondary account but the primary account holder no longer has the option to reset my password. I have tried the forgotten password security answers (using the main account holders) an...

Resolved! Log in and new password issues...

Attempted to change password yesterday for extra security, on my laptop for my address. Typed in new password with "strong" recommendations and was informed I could not use this one. Attempted several more arcane passwords and they were al...

Burfo by Joining in
  • 5 replies
  • 0 kudos

Cancel email forwards when not a customer

I used to be a virgin media customer. I left a few years ago.Before that I set up a forward for my emails. This is still active.I do not want to receive any emails from my old virgin acoount.How can I get them to delete all the account information, o...

mart11 by Joining in
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  • 0 kudos

Malware on my blueyonder email account

I have had what seems to be malware on my blueyonder email account for quite a while now.  I have Kaspersky internet security on my laptop as well as just having installed Malwarebytes on a short free trial basis.  I have done full scans on the compu...

Changed sign in screen

Hi everyone,I’ve had a quick look to see if anyone else has posted this and can’t see anything but apologies if I have missed it! As of last night, on webmail I am being asked to sign in on a different screen. Normally I don’t have to sign in as my d...

Ellaye by On our wavelength
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  • 0 kudos

Why have all the old BLUEYONDER emails gone off ?

So today around 11am UK time, the old BLUEYONDER email servers have gone down, after 2 hours on the phone, and talking to 1 liar and 2 fools, I have still not found anyone clever enough to fix the problem.My Virgin Media Addresses are working fine, b...

Eliminator by On our wavelength
  • 10 replies
  • 0 kudos