Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Switched from virgin media 5 years ago due to house move no Virgin available at new house. Have been successfully using blue yonder email account since then. Just moved to new broadband provider and now can’t access blue yonder account. 30 years wort...
I have been on this system for years now, and something has gone wrong with my original password. When I try to access the webmail I get a message asking me to provide credentials. I seem to have messed up the password for my old ntlworld address but...
Can someone help please, I am being inundated with spam emails from - Lewis Marcelo [MOD EDIT: PERSONAL INFORMATION REMOVED]I'm pretty sure they are spam, anyone else getting them? Mags.[MOD EDIT: Personal and private information has been removed fr...
Hi, My wife cannot access her emails, I was going to reset her password as she is unsure what it is.the email account is set up within my main virgin media account. and is reached by going into manage other accounts. unfortunately it just gives me th...
Hi,I am unable to log into my email account (blueyonder). It is a secondary account but the primary account holder no longer has the option to reset my password. I have tried the forgotten password security answers (using the main account holders) an...
Attempted to change password yesterday for extra security, on my laptop for my Virgin.net address. Typed in new password with "strong" recommendations and was informed I could not use this one. Attempted several more arcane passwords and they were al...
I used to be a virgin media customer. I left a few years ago.Before that I set up a forward for my emails. This is still active.I do not want to receive any emails from my old virgin acoount.How can I get them to delete all the account information, o...
I have had what seems to be malware on my blueyonder email account for quite a while now. I have Kaspersky internet security on my laptop as well as just having installed Malwarebytes on a short free trial basis. I have done full scans on the compu...
Hi everyone,I’ve had a quick look to see if anyone else has posted this and can’t see anything but apologies if I have missed it! As of last night, on webmail I am being asked to sign in on a different screen. Normally I don’t have to sign in as my d...
So today around 11am UK time, the old BLUEYONDER email servers have gone down, after 2 hours on the phone, and talking to 1 liar and 2 fools, I have still not found anyone clever enough to fix the problem.My Virgin Media Addresses are working fine, b...
