Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
My Blueyonder.co.uk account has been hacked and me passwords have been changed. I cannot change to password and whatever i try is coming up with a blank.Whoever it is has used this email to access other accounts/apps - any help would be appreciated ...
Hi,I've recently changed phoned Android phones and am having a problem getting Outlook to work seamlessly with Virginmedia email. The problem is that search via Outlook doesn't work at all, never returns results from my inbox. This used to work on th...
Since moving house yesterday I have not been able to send emails form my ntlworld.com email address on both my phone and laptop but I am receiving emails. It just suddenly stopped working and I keep getting pop up error messages.I get an error messag...
In recent months I have have had several emails from my email correspondents telling me that they have received suspicious messages /messages with attachments / messages with photos from my email address(...@virgin.net) .Apart from telling them that ...
Same thing happening to me for the past 7 days. Not happened before in 25+ years. How do I resolve it?
My emails were working fine and now they’ve stopped working ? I haven’t changed a thing on the settings but haven’t received anything for 2 days. Can’t send emails and can’t receive any either. Why is this happening when I’ve not changed anything !!?...
My dad has been unable to log in to his emails for the last 2 days.He phoned virginmedia yesterday and was told they'd reset his password and he should not try and log in for 24 hours. They said they would phone back after 24 hours to make sure it wo...
one of my ntlworld email accounts is not working. It keeps asking me to log in but doesn't seem to recognise my password
Good evening, I have been unable to access my emails for the last 2 days. It says my username or password is incorrect. Same problem on phone and laptop. Is there a problem or is it just me? I would be very grateful for any help. Thank you.
My blueyonder email address has been hacked. All my friends are getting abusive and or spam type messaging and have been asking me for weeks to sort it out. I phoned support at Virgin and they said there is absolutely nothing they can do since I no l...
