Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Is there an issue with the ntlworld imap servers with authentication, my email hasn't worked since 11.30 am yesterday, when logging in its now asking for my password, once I've entered it, the message disappears but then doesn't actually log me in...
Hi my ntlworld login for my mobile email account is saying "please enter a valid email account".My laptop email is working fine please help!.
I am unable to access my virginmedia.com mailbox as it says it is not available, I have other emails on the same account and they are fine Can you please check that my email is still available and let me know how to access it asap please
I have an old NTLworld email address and have passwords saved in Google. I received an alert from Google today that 6 websites passwords are at risk.How can I close this email address down as I don't use it anymore?
I am unable to access my Virgin Media email. Followed the prompts to change my password, however this has not worked. Not able to receive or send anything.
Yesterday my ntlworld e mail account was hacked. A fishing message was sent to everybody in my e mail address book. Anybody replying to my e mail was sent another message, asking them to buy an amazon gift voucher on my behalf for a relative who had ...
Hi,Was in Virgin Media email this morning (Thursday) and needed to access an email which I had received 2 weeks ago and then deleted (also 2 weeks ago). However, I found the Trash folder only contains emails going back 1 week, so the email I needed w...
When i sign into my virgin media using the app, the quick links at the bottom of the page does not have an e mail link. If i sign in using Google and mail.virgin media.com the links at the bottom of the page has an e mail link, why can i not sign int...
I am hoping someone on here can help me to temporarily unlock my email account so that I can retrieve important emails from it that I desperately need. It was locked 2 weeks ago and I have spoken to Virgin Media by phone 3 times and been told a diffe...
Hi, my ntl email address is suddenly asking for authentication of my account. It is not accepting my password. I have tried to log in via the web page but the web page is not recognising my email address. Please advise!
