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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

smtp2go_namesco_spf_dkim_3
ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Unable to login to webmail via browser

When I attempt to access Webmail from either my phone or Laptop I get a 403 forbidden message, even using the links from the home page menu. https://mail.virginmedia.com/ajax/login?sessionToken=9ee354b6fcd643eda62143e44f398daf-7e816938aa03437d9097d8a...

Cjp159 by Joining in
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Error message 403 forbidden

I am having trouble logging into emails on my laptop - getting the error message 403 forbidden, though I can access emails on my phone. I can see that there have been similar issues previously, but is there an easy fix for this? Technical support in ...

Email endlessly asking for password to VM server

Thank you for your previous help. My main email account on my PC has worked correctly for a few weeks now since being recovered, however, 06/11 morning I got sent the box about entering user name and password for the smtp.virginmedia.com server and I...

Help after getting logged out of blyeonder

I had difficulty with logging into my blueyonder account on Outlook and after various attempts got locked out of my blueyonder account.As part of the recovery process I had to change the sign in details on my account so that rather than reading xyz@b...

MrsMoose by Tuning in
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403 Forbidden on webmail (Again)

I have cancer and all my hospital  appointments are by email that I can't access I get the timed out on my PC and forbidden on my phone I have bad eye sight  and not very PC  a girl re set my password but it didn't work after a 20 min wait I've been ...

Old ntlworld hacked

Hi my old ntlworld email has been hacked can this be deactivated please

Amy17 by Joining in
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Email account hacked

Spoken with loads of people at virgin over 2 x days. Still not resolved. In fact, the situation is worse now. Can't access emails. Waited in for a call back this evening at 6pm. 2 x hours later, still no call. I tried to ring them at 7.56pm on hold f...

Blueyonder Email

I have just taken out broadband again to access my Blueyonder emails. I had to create a new log in to virgin media and it wouldn’t let me use the old Blueyonder email. How do I access my old Blueyonder emails as they are not showing 

Kazraff by Joining in
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