Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hello! I’ve a virgin media.com email address and everything was working fine last night. This morning the dreaded iPhone error came up saying I can’t access emails. I reset the phone and tried to login via the Virgin Email app. It’s now telling me th...
Hi. Is it possible to promote a secondary email address to primary?Having managed to move everything in my primary mailbox to gmail, I would like to delete the primary address but other posts state that this is impossible without closing the account.
I have my virgin email address linked into microsoft outlook. i am an elderly pensioner and i have several emails all linked to outlook as it is easier for me opening one platform instead of going into several different sites.My virgin email in outlo...
Hi All, sorry for hijacking the post (a little) but i'm having a similar issue with email passwords. I'm using a Win 11PC accessing web mail and i have a few email accounts set up for various reasons. Webmail moans at me stating 'The entered creden...
I put his in the community natter & no response so probably in the wrong board Hi i am having problems with my Sent filesWhen i send an email its not always showing up in my sent file. Where its on the virgin page on my desktop on any email client.th...
Windows Mail wants me to migrate to Outlook, but I am encountering all sorts of error messages when I try to do this.Is there anyone who would like to talk me through this step by step - I am going to have to do this sooner or later.I understand that...
I am receiving identical emails from authentic sites such as Apple, Apple News, Google Alerts, The kiyv Independent, and one or two other genuine sites. They are coming from Virgin's server. and there are so many Apple Mail just Freezes as they email...
Hey all! Me again with yet another issue my mailbox is now locked. The instructions are telling me to go to a setting in my account that isn’t actually there. How can I get my mailbox unlocked?I asked virgin on whatsapp who basically changed my pass...
I have been locked out of my NTL email. States forbidden.I have tried to follow the FAQ instructions re logging back in but the page freezes.How to I get back into my accountTIACarol
I have just discovered that I have been paying an old insurance premium for a number of years which I was unaware of,I have rang them and apparently the emails they have sent have been going to my old blueyonder email address which I haven't access...
