Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I am unable to access my emails since this morning. Every time I tried to log in this message appears saying "Please ensure you provide the email address you use to sign in to My Virgin Media" I have used this email address for the past 20+ years. ...
My email account stopped working today on all devices. I have attempted to reset passwords, but cant get past the email verification stage. My email is an old blueyonder one.any help gratefully received
Been struggling to get help to sort out my locked email account for hours, and can find no way to speak to anyone. I really need access to my emails. Virgin, please help!!!
Is anyone able to help me please? I’ve had an ntl email for 20+ years and it’s been on my iPhone for years, it’s suddenly saying my password is incorrect and has been like this for days. I’ve got to recent posts to log into virgin and setup third par...
Have recently changed my iPhone for an iPhone 15 Pro Max and cannot view my VM Mail using the Apple Mail App, only using Webmail. Advice on how to set up the Apple Mail App to access my VirginMedia E-mail Account Please.
Hi - I have an old Ntlworld email account that is not used and I cannot access other than to receive messages.I need the account closing - can anyone close it down for me? Thanks
been with virgin for 29 years and always had a NTLWORD.COM address but late last year they told they were not accepting ntlworld anymore and i had give another email address.however i can still log onto my old account through office 365, now the fun ...
I have been told my old windows Mail is going to be discontinued & have to switch to New Outlook.I have now set up the new Outlook all my mails have transferred across but I cant send or receive any new ones.My old windows mail is luckily still worki...
I have an issue with both primary and secondary email accounts.I am unable to set a password on either account to anything I want to use, unless I call VM customer support and they do it for me.Now this has not always been the case, I have freely, an...
Is email down in DY2 area only I have emails I’m sending stuck in my outbox?
