Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I have been unable to access e mails since 21.00 yesterday.Virgin says they are aware of the issue and many users are affected.Is this true?
Hi Forum supports, could you personally message me so I can change my password. The password reset service does not work after a million attempts. Regards,Atthis
Just now I checked the window on my laptop open to my VM email inbox and it had an odd new layout look to it so I logged out... In trying to log back in I only get the familiar Inbox Unavailable screen with advice to change my password. I wonder then...
Been told need to switch email to gmail. How can I preserve old email address to avoid disruption of many accounts?
We have been Virgin customers for many years and we cannot access our blueyonder webmail accounts and TV GO which is linked to blueyonder.We have not stopped using our blueyonder addresses and are still able to send and receive blueyonder on Outlook ...
Hi. I have heard a rumour, that Virgin Media are going to axe ntlworld.com email accounts. Is there any truth in this & if yes, is there any timescale?
I have been locked out of email for 8 days, have spoken, every day ,to someone who makes me go through all sort of hoops and then tells me they have raised a ticket ....... today they have told me someone will get back to me in 7 to 10 working days ....
Need help please as VM staff useless on phone. I can see all of my email subfolders in webmail and all new emails come into my inbox on my phone. However, when I file them on my phone, they do not appear in my subfolders on my phone, only the subfo...
What a nightmare we are having, my wife's email suddenly stopped during last week, we contacted VM and had to go to WhatsApp to see a reply. This took us to where we had already been, we phoned and eventually got through and the person told us they r...
Virgin member for more than 25 years. Still am, albeit through virgin business now, due to my house not having virgin in the area at the time of buying my house. (Later installed in my area)Tried to log on a few days ago and it asked for my password?...
