Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Evening all,Looking for some inspiration or help if possible ?. My household has been unable to send email over our home wifi for around 10 days now due to the following SMTP server issue...VM router is in modem mode and feeds a Google Wifi system .....
Hi,My 84 year old father has been an Ntlworld customer for ~20 years, and he and my mother both still use @ntlworld.com email addresses. A recent mandatory change has come into place which requires a non-virgin account to be the log in. This process,...
I have had a virgin broadband account for 25 years + in fact since it was Blueyonder with no breaks in the contract. <<< Lets see if I get asked this again in the reply as I usually do because they don't read the posts fully.I have been through suppo...
My wife's secondary account has disappeared from my main Virgin Media account. It is still working but we are not able to access it so she is unable to set it up on her new phone .After reading through I believe it became orphaned a few months ago wh...
My virgin.net mail account got hacked. I went through the process of resetting the password. As my virgin email address was the login for My Virgin Media, I changed that address first to my gmail account before I could successfully change the passwor...
Dear Virgin Media, I have an old virgin.net email account that I no longer use and would like to close it permanently. I believe is may be linked with an old Virgin Media account that I also no longer use, since migrating my mobile account to O2.I ha...
I have just noticed that all of my sent emails have suddenly disappeared!I first noticed it whilst accessing VM email through my iphone, so then logged in to my email account online and they have all gone from there too.I have checked the archive fol...
Since sometime yesterday (19 Sept) I have stopped receiving all emails from all the groups on groups.io I subscribe to. Some posts appear in Bounces on my account on groups.io e.g. mxin10.virginmedia.com: 421 mx1-prd-nl1-vmo.edge.unified.services mx...
My 91 year old father has recently moved into a care home. His home Virgin Media account was therefore cancelled. He has now lost access to his NTLworld email account. Is there any way to retrieve this, even temporarily?
Hi thereVirgin email not accessible now for 6 days. Frustrating. I access the virgin.net mail account via my gmail.com account. Forgot the password. When i try to regenerate the password, the error message flashes up.Have tried clearing the cache and...
