For all Virgin Media Mail questions.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 15 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 79 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

outopt.JPG tbirdsave.JPG
ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Resolved! When will we see pop and imap return?

Last successful sync on 18Jun and still no resolution from Virgin.passwords changed, new client app installed and still nothingdo Virgin really care?

Chris016 by Tuning in
  • 8 replies
  • 0 kudos

Ntlworld email

How do you get accounts reset to work as 151 technical have now killed all my accounts trying to reset one

Resolved! legacy blueyonder email address compromised.

I have very old email address which is still active but has been compromised and is being used to access other accounts/apps. I have received an email from the hacker who is blackmailing me. I need to close this legacy email account. ...

donna126 by Joining in
  • 18 replies
  • 0 kudos

Hacked email

HiIt looks like my virginmedia email has been hacked.Grateful if someone from the forum team could contact me to resolve.Regards

Pfe56 by Joining in
  • 4 replies
  • 0 kudos

Re: Mailbox merge didn't restore anything

I also received this email and do not have access to any emails before 20 June 2023. I spoke to a technical team member who assured me it would be fixed by 12 July and could not explain why I had received the email telling me all was restored. I real...

Can Virgin do anything correctly?

I have been struggling for some time with the collapse of the Virgin email services a couple of weeks or so ago.Every so often I get another copy of an email from Virgin telling me that they are still trying to send me "historical" emails on one of m...

craibh by On our wavelength
  • 4 replies
  • 0 kudos

Email account hacked

My virgin media email account has been hacked.  I am no longer a virgin media customer as i moved and you didnt service that area.  When I try to sign on via your website it doesnt work. How do I access so i can change the password?  Many thanks

Hacked Blueyonder

Hi,My Blueyonder email account (which I have had from the beginning) has been hacked and I cannot get any assistance from either Virgin Media (my former provider) or Blueyonder. I can’t login to either site as it says I am not recognized, so I can on...

Hijacked account

Recently can’t access emails thru app as password changed. Now being used to change other accounts and threats. Can access online yet.

Revernd1 by Joining in
  • 1 replies
  • 0 kudos