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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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  • 0 replies
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Resolved! Email hacked and needs deleting

Please can you delete my husbands old email account.  We no longer have a Virgin Media account.  Hi email address has been hacked and is being used to hack Instagram accounts.  [MOD EDIT: Personal info removed] Thanks

gail6 by Joining in
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  • 4 replies
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Resolved! Ntlworld email account not receiving emails

Cannot receive emails on my ntlworld account. Is this an end to the address or is it an issue that has an easy fix. I have changed passwords so much I don't know which one us right, I have emptied mailboxes and changed settings so much am not sure if...

Mary496 by Joining in
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  • 5 replies
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Ntlworld email not working on android

During the last two days I have stopped receiving email on my android phone. I have changed nothing.I can receive on Ipad

pp by On our wavelength
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  • 3 replies
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Fed up with stupid email

Can not access my virgin email even though I have had to change my password. One second my details are fine the next time I try apparently both email address and password are in correct. The virtual chat is pointless as no help what so ever. Was look...

Brook68 by Joining in
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I have lost two of my email accounts

I have the message "The entered credential or authentication information does not work or are no longer accepted by provider. Please change them."  I have tried everything to resolve the issue to no avail.  Assistance please? Robert

9grg9arg by On our wavelength
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Starling bank

I am currently unable to send emails to Starling Bank.Error Code:The following addresses failed:    bereavement@starlingbank.com    host eu-smtp-inbound-2.mimecast.com [91.220.42.241]    SMTP error from remote mail server after RCPT TO:<bereavement@s...

m00g by Superfast
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  • 15 replies
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virgin.net password reset

Hi there! I am trying to find a way of accessing or resetting my virgin.net password. I stupidly deleted the account off my iPhone mail app and don't have a record of what the password is as it was set so long ago. I still use this email as it is ass...

Lulifel by Joining in
  • 233 Views
  • 1 replies
  • 0 kudos

VM Complaints procedure ... it doesn't work

Maybe the VM staff that patrol this forum will know the answer. I have raised three complaints - all related - and all required that communication was by phone. I have had repeated emails claiming to have resolved my complaint(s) - most of the emails...

JR_666 by On our wavelength
  • 1804 Views
  • 17 replies
  • 3 kudos