Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
My mother recently purchased an Amazon fire and I have been trying to add her ntlworld email address to the app. Whenever I do this, I receive the following message:I have tried this multiple times and the password is definitely not incorrect, as I h...
As of today my VM email account display on laptop and phone has shifted to this default message. Since my account is active, I have to assume it has been locked (though the last time this occurred, a month or two back, the problem appeared to self-co...
I have 3 virginmedia emails linked to my ntlworld email that have not worked since 29 June when I also had the email from Virgin about being down for a day. Despite several calls and complaints and requests for help all I am being told is that I shou...
Hi,since 29/06/23 I have lost all my @virgin.net emails. An email account I have used since virgin.net started. When virginmedia.com became the new email address VM set my virgin.net account up so I can maintain access and use of my virgin.net accoun...
When they had that issue with email a few months back, I logged a complaint (called ++). By the time they got back to me, everything was back up and running. I was not offered nor asked for, any sort of reduction in price etc. as I was just glad that...
I have a new phone and blueyonder email address. I'm using a 3rd party email app to read my emails on my old phone but I am unable to setup the account on my new phone because I have forgotten the email password.I've tried to change the password for ...
I am locked out of my virgin.net email. Please can someone help?Whenever I do forgotten password or email I get Code:DEF01I have cleared the cache and tried different devices. Trying to message or phone Virgin has also been problematic...
I have forgotten my virgin email password, how can I recover my email password ?
There should be an option to remove a primary VM email, I tried 3 times and was refused each time, if it is a primary email it is not possible to remove it for some reason, yet other email services do allow removal?My VM email has been a target of ha...
You've recently requested to change the email address you use to sign in to My Virgin Media. Please check your emails and verify this change before making further account changes. trying to generate new app password cahnged but getting above error al...
