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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 15 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 80 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Ntlworld email account hacked

 AdrG, can you help me. I am getting porn and related threatening emails. I left the Uk and Virgin Media in 2018 and still have some activity using the old email address "removed " Looking around i can seemany others have this problem.  Can you help ...

SBosteo by Joining in
  • 0 replies
  • 0 kudos

Blueyonder email

Hi I still cant  access my blueyonder web email accounts I have a triangle with an exclamation mark in it, It is suggesting my credentials are wrong but I can get them on my phone using an email client.RegardsDave

Transfer Email address

We have 2 Virgin Media accounts at our address. If we close down my husband’s account can his blueyonder e-mail address be transferred to the remaining account? I do know the addresses can’t normally be transferred but is this possible if the account...

Hacked email

Hi, I have an old blueyonder email address but am no longer a customer. My email address has been hacked.I no longer a customer of Virgin Media.Can someone please advise how I can delete the blueyonder email address.Thanks in advance. 

khay1 by Joining in
  • 10 replies
  • 0 kudos

Resolved! After email fixed .. huge numbers of emails arriving?

Hi - I’ve been in touch by DM here with helpful real people about my email not working since 16-17th July.It is now but … I received 46,000 emails after it restarted .. and hundreds were also SENT from mine. Most are many years old. Anyone else get t...

RichB90 by On our wavelength
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  • 0 kudos

Been hacked need email closed out of 90 day

Hi I have been hacked and need to delete my email (blueyonder) account I have no services with virgin now and its more than 90 days any help please 

Antm1 by Joining in
  • 1 replies
  • 0 kudos account hacked

my old email has been hacked and I have lost access.  No one is able to help me when I call to delete this  and now no emails are coming through.  I'm stuck, just need someone to delete it off totally.  Does anyone know how, I have read so...

srose1 by Joining in
  • 2 replies
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virgin email password problems when using Outlook

Outlook keeps prompting me for password when i try to open virginmail using Microsoft Outlook as client. I wish to reset this email pasword when accessing mail from Outlook. How do i do that. The instructions seem to be hidden??? Many thanks for help...

Blueyonder email address hacked, need to reset password.

Hi,My wife has a Blueyonder email address, which has been hacked, along with Facebook.We need to change the password, but cannot sign in using this or the main account via the VM home page.How can we change the password, as it looks like that the hac...