Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi, I hope someone can help me. My blue yonder email has has been closed due to leaving VM, but I was not aware that this was going to happen. My whole life is in this email account, is there a way I can temporarily re access it so I can move everyth...
I spent the morning trying to set up an older relative's new iPad. The salesperson in Currys had a game attempt at setting it up but unfortunately my aunt could not remember her password. Fast forward to today, we rang VM and got the password changed...
Having a problem logging into my email since changing my password saying incorrect password anybody else having this problem Regard seb27
Has any one got a email address to contact Virgin direct.no auto bots
I was with VM but I have since changed providers. I had an Ntlworld email address that I can no longer access. However I am told that it is still showing as active, despite it being well over 2 years since I left. I need this email address to be clos...
I have been in the course of changing to use a new email account, in the knowledge that my parents are closing their Virgin Media account (such that I could expect to lose access at some point in the coming months to my ntlworld account).Around the s...
Hi my daughter was speaking to someone regarding trying to reset a password on my ntlworld email address as it doesn’t recognise it when I use the forgotten password link. Is anyone available to help. Thanks.
I was able to reset the password. It was given a random, silly name but I can't change it to what I want. I can change the secondary accounts, not the main one and I can't change the primary account to one of the secondary accounts.ThanksEric
Hi everyone. For two weeks now I've been trying to get my daughters ntlworld account unlocked. I have had it for years as a secondary account to my own but it's stopped working and neither of us can log into her emails. I have IT on the case they sup...
Hi, Same situation, cant access my emails and was directed to this page. scan completed on phone and laptop. reset password twice, still no success. No sure what to do next?
