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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Hacked

Email Account & FB account with same old ntl addres has been hacked  No longer a Virgin Media customer for nearly 2 yrs. Need to completely delete email address.  

Virgin Ntlworld Email may have been hacked

HelloIs there any way of contacting Virgin to get them to check my email account. I think I may have been hacked as I have been getting numerous odd emails regarding log in pass numbers to accounts that I don't even belong to eg Instagram. I have als...

adam24 by Joining in
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  • 4 replies
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Hacked NTL account

My old NTL email has been hacked and have received email demanding money haven't been virgin customer since 2017 and account still gets emails. spent 80min on phone to virgin not confident this email will be closed down very concerned about personal ...

CS63 by Joining in
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  • 1 replies
  • 0 kudos

Loss of email (virgin.net).

What's happening, I have not received any emails since 8:30 yesterday (23 July 2023). Keep getting a message to login to my account ( on 3 different devices), doing so does nothing to resolve the issue.

26paul26 by Joining in
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E mail hacked

My virginmedia e mail has been hacked.  I have tried for two weeks to contact Virgin.  Spent hours on the phone.  They have taken money from my bank and doing all sorts of changing passwords to get shopping etc.  I have not been a virginmedia custome...

email account

I have an VM email account from about 10 years agoI have recently returned to VM but am unable to access my old email trough my new account, even though I still receive emails in OutlookIs there anyway of linking my old email to my new VM account?

hacked email

My old NTL email has been hacked and have received email demanding money haven't been virgin customer since 2017 and account still gets emails. spent 80min on phone to virgin not confident this email will be closed down very concerned about personal ...

CS63 by Joining in
  • 188 Views
  • 1 replies
  • 0 kudos

Close old ntlworld account

Hi , recently had my Instagram hacked and they used my old ntlworld email account which haven't had access to for years.  They are now using my ntlworld account to try a set up accounts with various companies. How do I close my email account? 

Email account hacked

My ntlworld e-mail address was hacked and Facebook accounts etc all have had their email address and passwords changed so l can’t reset passwords etcThanks

Sudden loss of access to Virgin Media email

Hi.Last week (Thursday night) I was suddenly locked out of my email account for no apparent reason.. Have tried using the website app as well as Thunderbird and both end up with "authentication failed"!. Have reset router and passwords THREE times - ...