Email
For all Virgin Media Mail questions.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

smtp2go_namesco_spf_dkim_3
ravenstar68 by Very Insightful Person
  • 35276 Views
  • 0 replies
  • 16 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 56335 Views
  • 0 replies
  • 84 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

outopt.JPG tbirdsave.JPG
ravenstar68 by Very Insightful Person
  • 37662 Views
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 48800 Views
  • 8 replies
  • 7 kudos

Modifying settings on olde old ntlworld email account

Hi. My ntlworld email account still appears to be active, a few years after leaving Virgin Media.At that time, I had set up email forwarding to my new email, just in case any important emails continued to come to the ntlworld account for some time.Un...

ZS24 by Joining in
  • 736 Views
  • 2 replies
  • 0 kudos

How Do I Change my Virgin Media / Email Account Login Password?

I honestly thought this would be pretty easy, I'm sure it was last time I undertook the process about a year ago but when I log in to My Virgin Media (Secondary Account) and go via the Account Settings to my Account Details screen and then select 'Ed...

Email access "Forbidden"

I have been getting this issues the last few days      [MOD EDIT: Post split to create own thread]

Spursman by Tuning in
  • 357 Views
  • 1 replies
  • 0 kudos

Resolved! Cannot access blueyonder webmail

I have a ****.****@blueyonder.co.uk email account that I cant access via webmail.  If I try to login via the virginmedia home page (which is what seems to be suggested) I get a message saying "Please ensure you provide the email address you use to si...

sc1261 by Joining in
  • 1360 Views
  • 4 replies
  • 0 kudos

Old Virgin email account has not been deleted

I was told my Virgin email account would be deleted 3 months after I was disconnected. But the email account is still active years later. A hacker has prevented me using the email app. I have lost the password. The hacker could impersonate me as part...

ZP7000 by Joining in
  • 357 Views
  • 1 replies
  • 0 kudos

NTL World Email Problem - again

Eight years ago I moved to an area without Virgin and therefore my account was closed, or so I thought. I kept receiving emails to my two old ntlworld email addresses up to and beyond a year after closure. I contacted Virgin and was told it hadn't be...

RCTK by Joining in
  • 546 Views
  • 1 replies
  • 0 kudos

Folders missing from webmail & android phones

Main email is ntlworld address, on Outlook on PC. I can see all my email folders on this device. No folders have been updated on webmail since 2017, and many new pones have been created. I have tried the folder subscription advice, but cannot see any...

bn12 by On our wavelength
  • 1119 Views
  • 8 replies
  • 0 kudos

emails not loading to outlook.

there was a previous post on ths subject where told to use put on curl -v smtps://smtp.virginmedia.com -u..... in to cmd. I have done that and get the following.   can anyone help me with next step   * Trying 84.116.6.19:465...* Connected to smtp.vir...