Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi, I am receiving emails that Virgin Media are sending to my Spam folder. I want to see them in my Inbox, because they are n to spam. I searched how to whitelist and found a web page that said there is an option in the Security settings, but when I ...
My daughter’s phone has been hacked and she has lost all access to her Virgin email account. The account no longer seems to be listed as one of our accounts. Is there anyway to retrieve the account so that she regain access? Thank you.
I need help in order to close my ntlworld email address.
Can someone advise on how to permanently delete my old ntl account. I have been getting some weird messages recently. I no longer use this account and just want rid of the stress these messages are causing. I am no longer a virgin media customer. Th...
HelloI'd like to delete a secondary email address (Ntlworld.com) permanently.I have removed the account from my list of secondary accounts but I'd like assurance that the address has gone.I can provide the detail as appropriate on response.Thank you....
My virgin account has been hacked haven't got a clue how to fix it can any one help
VM email has again gone AWOL...Apparently, there are no known issues in my area, yet, am unable to access email since 10am this morning??
Some emails are bouncing back.The error:Error Type: SMTP Remote server (IP ADDRESS REMOVED) issued an error. hMailServer sent: . Remote server replied: 552 5.2.0 Message contains bare CR and is violating 822.bis section 2.3Any idea what this means?Th...
Hi @DP1948, Thank you for your post and welcome to our community forums. We're here to help.I'm so sorry to hear that you feel your email address has been compromised. So that we can assist further, I'm going to send you a private message in a few mo...
HiI have had the same virgin.net email address since 2001 and it has worked fine. Except the last few months when I have had so many problems it makes me want to ditch everything virgin & O2 touch foreverFirst I had problems with using my virgin.net...
