Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
A few days ago my virgin email account locked out. I saw this seems to be common so followed the instructions to try and reset the password. It didn’t work so I still cannot access my email. Called virgin, couldn’t get any help from the technician. T...
Please shut down my email account removed with immediate affect. im no longer a customer. [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please ...
Due to several months of problems with Virgin, including the password change fiasco, and the 403 forbidden (which I still have), I had set up email forwarding so I could access my inbox.The forwarding has stopped as no new messages being received in ...
I have virgin email (blueyonder addresses) and virgin media broadband/wifi.As of this morning, I'm unable to send any emails from my home using apps accessing home broadband - getting messages about failure to connect to outgoing smtp server. This is...
PLEASE PLEASE HELP ME. I've just wasted another hour of my life and am in tears after trying to get sense from Virgin advisors who are unable to answer a simple question.I have a Blueyonder account and usually access it via the Virgin website (webmai...
Hello,Last week, around 200-250 of my emails from 9/7/2023 to 30/11/2023 were randomly deleted from my inbox. I can confirm that I have not done this in error.Strangely enough, the same thing happened at the start of November. I called Virgin Media i...
vmteam@virginmedia.co.uk Does this email address belong to Virginmedia as i've never noticed it before?
I have an old ntlworld email address and quite frequently I cannot access my emails, I speak to tech support and they normally reset my email password and that ususally works. After waiting 50 mins to get through to tech spport yesterday they reset ...
Hello, I have no idea why but starting today my blueyonder email account will not let me sign in. On top of that; When I try to do the reset password and I put in my email address, it just says "Please ensure you provide the email address you use to ...
When I send an email from my blueyonder address it just states Virgin Media on the from section to whoever I send it. Any idea why or how I can change this?
