Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
All the emails in my inbox that were over 7 days old have disappeared today - some of which were important (hence why I’d kept them). Any idea how to get them back?!
For the second time in 2 weeks I cannot access my primary email account. Calling 150 takes me to utterly useless operators who cannot speak clear English and just now, after spending 25 minutes of my trying to get a resolution, they cut me off. This ...
Hi Team,The account is closed I can't remember my email password, my email address is still valid and operational but unable to send emails after upgrading my mobile. I'm in the process of migrating to Gmail accounts but I need to send emails from th...
Hi guys,My father passed away a few years ago. Recently i have been back through his things and found some bits and pieces. It appears i need to get access to his email if at all possible. Theres a few few things locked to his email and i can't reset...
Hi. I am having the same issue and feel as if I am going round in circles trying to find a solution. How did you manage to get a PM from a Virgin CA. I am very anxious to get this sorted. Thanks
I had my blueyonder emails all fine on my device and then I got a pop up to say I needed to put in my password and it won't reset. I spent over 3 hours on live chat and the person said they had logged a call with IT and gave me a ticket number P01265...
I have lost the ability to log into my secondary NTL world account through virgin media web portals but can still access through windows live mail, it says the password is incorrect, which it isn't. More worryingly the secondary account is no longer ...
I cancelled my services with VM in October/November 2023 but are still getting email most of which are spam. How do I get my email address removed so I no longer get these?
help ...cant access virgin.net email ?
I have an ongoing conversation and I have just tried to reply and the email doesn't send, the system reports "Message could not be sent to the following recipients: ["[removed] (554 - 554 5.2.0 SMTP602 Message contains Spam Content ; this is happen...
