Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
This evening 19/11, my mailtool couldn't log in to ntlworld POP server over the space of a couple of hours. Now it can login, but there is no mail to download. I am still receiving mail using IMAP on the same account, but the mail is missing via POP.
Many customers have received confusing emails today. A CLEAR STATEMENT IS NEEDED.
Today I suddenly can't access my virgin.net email accout that I've used for 20 years. It says that I'm not a Virgin customer but I am.This is devastaing, I've lost access to things that I need.What can I do? I need my email account back.
Hi I have had my Virgin.net email for over 20 years ago and yesterday it stopped working , I was directed to a help page and was instructed to use an alternative email address to log in and to change my password. I carried this out and verified my em...
I am unable to access email on any of my devices and also unable to access virgin media webmail. I keep getting the following error: "A temporary failure occurred during login. Please try again later." Is anybody else having the same issue? Can any...
Hi I have previously posted on here to get an old blueyonder.co.uk email address closed down which I was helped last year but the sub accounts were never actioned as promised. Would someone be able to pick this up again please and will PM some detail...
Hi, I have not been able to access emails, (NTL) via gmail or web mail since this afternoon. I have tried other devices and platforms all with the same message of :-'error a temporary failure occurred during login. please try again later'I did get my...
My @ntlworld.com email address stopped receiving not long ago but still sends. Webmail does not load. So I came here and found this thread. My main account login/emial is @ntlworld.com and I have three family members using @VirginMedia.com email add...
HiFor the last two hours I have been unable to login to my ntlworld.com email account.I have changed the password from my virgin medial account but this has not helped, stilll get login failure from email client, and also the webmail page does not lo...
Hi There,I have an old ntlworld email account that is still active and receiving mail after a couple of years leaving Virgin. As it is no longer possible to change the password on this account it remains active and a potential risk.Posting on here a...
