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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 14 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 76 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Resolved! Changing e mail login password

Keep getting the above message when trying to change password.  Email now not send/receiving. Have tried 20 different passwords, different browsers, switching off McAfee.  Can anyone help? 

MackAlps by Tuning in
  • 4 replies
  • 0 kudos

Ntlworld - cannot send emails

Urgently require help, my ntlworld mail will not send messages on iphone, ipad or laptop. All the settings appear to correct. I've had this account for a very long time and would hate to have to change it.

ronan1 by Joining in
  • 1 replies
  • 0 kudos

Resolved! I think I've been hacked...

A few nights ago I went to check my email when a brief message came up saying that my emails were all being forwarded. Everything had been fine just a few hours before. So I went to settings and saw that they were being forwarded to

brockett by On our wavelength
  • 12 replies
  • 0 kudos

Need to change email.

Trying to change email on an account i set up for my mum but everytime verification email is sent out it says its expired. ive updated chrome and clear chache. I think it might be to do with ive set up a new account for myself and used same email. Ca...

enyamck by Joining in
  • 1 replies
  • 0 kudos

Blueyonder Webmail

Whilst I can access my blueyonder email using MS Outlook I cannot log in to my blueyonder webmailI have reset my email password and cleared out all cookies (several times) but when I try to log in to webmail (after email and password) I always get 'F...

Resolved! Create Additional Email Account

Does anyone know how to create additional VM email addresses?I've tried via My VM account but can only see an option to create additional accounts, which requires an invite being sent to an existing email address...

Anonymous by Not applicable
  • 10 replies
  • 0 kudos

Resolved! Authentication failed

I am unable to log in to my email account. Error says failed authentication change password, done that still fails.Barry 

BazzaK74 by Tuning in
  • 6 replies
  • 0 kudos

VM Account and email Hacked

I have received an authentic email notification from VM informing me that my email account has been suspended 'due to suspicious activity being detected'.  On inspecting the account, I see that I have received a malicious email claiming that my bluey...

Delete old emails

We have not been with Virginmedia for many many years.I redirected my emails to other addresses. I know that at least one of my many emails has been hacked & I have no way of getting rid of these can you help please.

Krazyk by Joining in
  • 2 replies
  • 0 kudos

Hacked email

My old blue yonder email has been hacked. I no longer use it and it’s not associated with an active virgin media account. I need to either have it deleted or password changed urgently. Any help appreciated