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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

smtp2go_namesco_spf_dkim_3
ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Resolved! Outlook stopped collecting emails - again !!

So much for it will be fixed by ......emailed started being collected in Outlook a few days ago but it has stopped working 2-3 days ago.One step forward and 2 backwards. 

fxv300 by Dialled in
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  • 34 replies
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Lost access to NTLWorld account

My father has had an ntlworld account for years and has been a continuous Virgin Media subscriber for quite a long time. He uses a secondary account for his email in the form firstname.lastname@ntlworld.com.Today he told me he wasn't getting any emai...

recover emails

hi all i managed to delete all my emails and no not in deleted folder anyway to recover  please

rayzor by On our wavelength
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Preventing repeat spam

I have a problem with repeat spam. The sender varies and I always add the sender to the blockllist. The problem is that the email always shows the recipient to be fredschoor@ziggo.nl and not myself! What is going on?How has VM email been circumvented...

pluggulp by Up to speed
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Message sending failed

3rd April 2024 and I am unable to send mail. When I use curl I get the following error.curl -v smtps://smtp.virginmedia.com -u <email>:<password>* Trying 84.116.6.19:465...* connect to 84.116.6.19 port 465 failed: Timed out* Failed to connect to smtp...

Chris-H by Joining in
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No access to Blueyonder email

I have 2 Blueyonder email adresses. One is working fine, but I cannot send or receive email using the other.  I am locked out of that email account. Virgin helpdesk unable to help and said they would get back within 3 days(!)Password changed via Virg...

Email has disappeared altogether

My email, which I've had long enough to be an NTL one, has simply disappeared. I can no longer log in, on any device, send or retrieve and it's also disappeared from the primary holders account. Please help, I use that mail for quite a few things?

dford2 by Joining in
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Email has disappeared altogether

Two of mine have disappeared as well.  It seems to be connected to this ludicrous idea that you need to have a non-virgin media account to sign into any of your emails now. I have been waiting for six weeks to talk to someone from IT to sort this.  C...

Evelyn53 by Joining in
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  • 1 replies
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