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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Resolved! LOST ACCESS TO VIRGIN.NET EMAILS

Hi I have had my Virgin.net email for over 20 years ago and yesterday it stopped working , I was directed to a help page and was instructed to use an alternative email address to log in and to change my password. I carried this out and verified my em...

FFRE by Tuning in
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  • 9 replies
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NTL email problems

Hi, I have not been able to access emails, (NTL) via gmail or web mail since this afternoon. I have tried other devices and platforms all with the same message of :-'error a temporary failure occurred during login. please try again later'I did get my...

carol5-4 by Up to speed
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Additional e-mail to be stopped notification

My @ntlworld.com email address stopped receiving not long ago but still sends. Webmail does not load.  So I came here and found this thread. My main account login/emial is @ntlworld.com and I have three family members using @VirginMedia.com email add...

Resolved! Login to virgin media email with ntlworld.com acct fails login

HiFor the last two hours I have been unable to login to my ntlworld.com email account.I have changed the password from my virgin medial account but this has not helped, stilll get login failure from email client, and also the webmail page does not lo...

mcatling by Joining in
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  • 4 replies
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Request to delete old ntlworld mailbox

Hi There,I have an old ntlworld email account that is still active and receiving mail after a couple of years leaving Virgin.  As it is no longer possible to change the password on this account it remains active and a potential risk.Posting on here a...

lost email INBOX

Whilst deleting "blocked" emails from my BIN my INBOX disappeared. I can still receive emails on iPad and iMac.How can I find and restore INBOX.

Additional e-mail to be stopped notification

I've had an email from VM to my main email address saying "We’ve identified you as being an additional My Virgin Media account user. We’re letting you know that we’ll stop supporting your online account on 06/12/2024." What are they saying - is my ma...

Can't Access my virgin.net emails

Hi, can anyone help?For some reason I can't access my virgin.net emails: "your virgin media mail account is currently unavailable"When I go through the process of trying to fix it get stuck at: "You've recently requested to change the email address y...