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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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  • 0 replies
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Resolved! Linking email to the Virgin Media site email

First of all I hope that this post is clear and makes sense!I have my email account on my tablet and access it directly; I don't check the emails on the VM site regularly and there are a large amount of emails there that I've deleted from my 'everyda...

DebJon by On our wavelength
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  • 10 replies
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Resolved! Your Virgin Media Mail account is currently unavailable

I'm aware there were issues yesterday and I was unable to access my emails for several hours.I am now getting new emails, but all emails from my inbox (i.e. not in a folder) between yesterday and August 2023 have vanished....Help

cad1 by Tuning in
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  • 5 replies
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Can’t connect to email on ipad

Email hasn’t worked on my iPad mail app for over a week although working intermittently on iPhone.When adding new account I use Gmail email address then my virginmedia address but what do I use in the description it automatically defaults to Virgin M...

june7 by Joining in
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No access to emails

HelloI'm unable to access my email from the PCIt comes up with -Connection errorThe service is not available right nowBut I can access via my phone!Have no other issues, browsing the internet is okBut earlier today the email page came up but seems to...

Resolved! Webmail malfunctioning due to missing account data

Webmail malfunctioning due to missing account data. Some of the issues caused by this are as follow:highlighted profile signage is absent due to missing account data:unable to select Reply to sender, Reply to all recipients, Forward, Delete options f...

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用心棒 by Very Insightful Person
  • 2701 Views
  • 18 replies
  • 2 kudos

Can't access blueyonder emails

My blueyonder email account has suddenly stopped working!  On my phone it saying that correct credentials are needed, but nothing I do sorts it.  If I try on the laptop then it says my mailbox is not available.  I've looked at other suggestions and t...

SuzySu21 by Joining in
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  • 17 replies
  • 0 kudos