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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
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  • 16 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Emails not being received

Is there a known issue that is preventing me receiving emails for parts of the day? For example, I sell on eBay and Amazon and receive dozens of emails a day. I am only received a few emails with these notifications a day, normally one email for each...

M4t7y by Joining in
  • 14 replies
  • 1 kudos

Server error: '453 4.1.1 Too many recipients using Outlook.

Help!!! I have spent hours on the phone to VM and also to Gadget Recue who VM suggested I signed up to for £9.99 a week. Those hours have been a waste of time and I am feeling it may be time to ditch my VM account having been with NTL and now VM for ...

Resolved! Emails missing since Monday

I am only receiving some emails, I sell online and only half the emails are arriving, just bought something on Amazon and no email? Ntl account but not all emails here, a few came in late but a lot missing.  

Debsxx by On our wavelength
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  • 1 kudos

Ntlworld locked out. Not a current virgin customer

I have recently been locked out of my NTLWorld email. I cannot access my email even to change the password.I was a virgin customer over 2 years ago but am not anymore.I need access to my emails for banking/mortgages/life etc. please can  someone help

Incey182 by Joining in
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Resolved! Old virgin address hacked. No longer a customer

Hi, I have an old virgin email address. Unfortunately this address has been hacked and it is being used by persons unknown. The hackers are using my email to raise fake accounts and accessing my old accounts that I forgot used this address....

Mtd by Joining in
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  • 0 kudos

Loss of Email - F011312129 +++RESOLVED+++

We’re aware of an issue effecting the email service and working to fix this as soon as possible. F011312129   +++UPDATE+++ Issue is now resolved. Community Mods

ModTeam by Moderator
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Old email hacked and not working

My email has now stopped working and is asking me for a password. It is an old email and not linked to my account. I believe it could have been hacked as I was getting a few weird emails and now the password won’t work. As it is an ol...

NTL Email Stopped Working

I hope someone can help me as I am at my wits end. my NTL world email suddenly stopped working on 29/04/24. I cannot get into my virgin media account as it asked me to change my password so I did. Now it isn’t recognising the new password. Virgin med...

p2jhad by Joining in
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  • 0 kudos

Access old Blueyonder account

Hi,I set up a Blueyonder account for my son many years ago which he has used very little - but he would like to start using it now. Unfortunately I can see no way in MyVM to access this old account. I can’t set it up again as it appears still to be l...

Pottsman by Joining in
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  • 0 kudos