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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Resolved! Virgin Net email issue 'Oops something has gone wrong'

Hi all,Here's hoping someone can help.I have had a 'Virgin.net' email address for probably 25 years. On Monday 17th, it suddenly stopped working.Reading the Virgin Media webpages, they appear to have changed the security surrounding email access. The...

riordas1 by Joining in
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  • 13 replies
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email, down AGAIN!!

As per title. Email missing in action again this morning, again. 'this site cannot be reached'Virginmedia.comerr : connection timed out. took too long to respond. 

HughJarsse by Knows their stuff
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Resolved! Spam again! Info@

I am being inundated with Spam emails from various addresses all beginning with info@, the domain is -Received: from dcdir4-prd-nl1-vmo.nl1.unified.services ([100.107.82.2]).Can anyone advise me how to stop them, I have tried various filters and none...

magsmoff by On our wavelength
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deleting old emails

I've just installed Thunderbird to download emails as I am near the 25 G limit on an ntlworld account. How do I delete emails on the server before, say 2020?Thanks

problems getting into ntl email account via app

For security reasons i have changed my email address to log into virgin media  from an ntl email to another and have also changed my password. My email address that i use to send and receive emails is an ntlworld address which I can access by going t...

BJB99 by Joining in
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  • 1 replies
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Resolved! My wife’s secondary email account on my account not working

My wife got a message  “ enter credentials for email account” When she tried it comes up “ email address or password incorrect although both are correct. “ when I try to reset password it just brings my account up and no sign of Her email address    

Can't access blueyonder email

The mail app on my phone kept saying there was no password in the settings for my blueyonder account, even though there was. I tried inputting any possible passwords it could be but it wasn't accepting them. I then tried to reset my password on my la...