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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
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Can't send emails via outlook - Gmail app fine

Hey everyone having a bizarre issues where I can't send emails on my main pc via outlook. Checked all settings and everything is fine, if I send via my phone I have no issue but I'm doing so via WiFi, so it can't be that my IP has been blocked (as ot...

Keiranjf by On our wavelength
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Resolved! My ntlworld email account has been hacked, I need to shut it down.

My Ntlworld email account has been hacked, as a result I've lost control of my facebook and X accounts, but in truth I used them very little. I have successfully removed the ntlworld email from all my accounts and websites I was registered on and ver...

LeedaleJ by Joining in
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Resolved! Password reset / hacked ntlworld email account

Trying to help out an elderly 80+ friend who is on dialysis - today someone gained access to his contacts or email account and sent out emails from myfriend@ntlworld.com to a number of contacts asking for them to buy a £200 apple gift card. The reply...

PhilTUK by Joining in
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Another ntlworld.com email address not working - password reset link?

Been having issues with the ntlworld email address for ages now; still unable to get access. Tried resetting again today but it is asking a security question that i don't know the answer too now (been many many years since I made it) is it possible t...

susuka by Joining in
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  • 8 replies
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SPAM Content Found (VM603)

Trying to report a scam email that landed today (via the VM servers!) but VM won't let me forward it to the Royal Mail official scam address.

Email reset

My wife’s email , an ntlworld.com address had been locked by VM. A crazy thing to do if you also don’t tell anyone.  I need to change the password, but I will also have to use another email address to do so .So I think I get that and can probably do ...

mh52 by On our wavelength
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Resolved! Delete old blueyonder email accounts

I need to delete old blueyonder email addresses that are no longer in use, but keep receiving emails even though that account was closed a couple of years ago. Other people on the board seem yo have received help here. Thanks.

B0b1 by Joining in
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Lost private folders

Suddenly my wife's personal email folders can no longer be found.They still show in the email client but are greyed out so are inaccesible. Checking at the virgin back end, the folders cannot be found. Please sent me a PM so I can provide further det...

theoklink by On our wavelength
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  • 20 replies
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Can't get into my online account

Hi thereI can't log into my virgin media, or get to my emails.Won't recognise my sign in details and I know there correct etc, does anyone else have the same thing?. Only last hour Thanks 

Charlotte6 by On our wavelength
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Can't send virgin media emails with Outlook 365

I am suddenly unable to send emails from my virgin media email using Outlook 365. I can receive messages but sent ones get stuck in my outbox. It started happening this morning after I tried to reply to a message I received. I get the following error...

Ruthya by Joining in
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  • 7 replies
  • 0 kudos