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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Locked email

We have just had problems with my husbands email account. It locked him out and then had to give another email to get back in  but now it has his Gmail email address as his sign in address for virginmedia and it won't let us change it back and now he...

Scan to email

Hello allThis has probably been covered loads so I apologise, but can anyone help me configure my Epson Workforce Printer/Scanner to email documents out please?my printers settings are asking for stuff I have no clue about! 

Smegsake by Just joined
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close ntlworld account

Hi there, I have a legacy ntlworld email account that has been hacked and I need to close it. How do you get hold of anyone at VM to do this? I've not had a VM account for years. Andrea

Forgot password

When i try to sign in to my virgin media i getOops, there’s been a problem.Looks like something is not right. Please contact your administrator.400 - Invalid redirect_uriI cannot find forgot password to change it I’ve spend since 9am this morning wit...

liz30538 by Superfast
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Spam / Phishing E-Mails - all similar to each other

I am very careful with my e-mail address and never share it unless for friends/family or a legitimate business transaction.  I never allow it to be shared for marketing, etc.This has largely kept me free from Spam for 25 years but just recently I am ...

Will webmail ever get fixed? (Reply/Forward option)

Webmail via android seems to have been broken now for years. No option to reply to or forward emails.I use K9 web client but it doesn't retain more than 25 at a time. I use webmail to search for older messages and sometimes need to forward them to my...

ShaunF by Tuning in
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Resolved! Emails not getting through

This evening I realised I hadn’t received any emails for several hours. I sent 2 test emails but neither arrived. I feared that I’d been hacked and tried to change my password. I succeeded in changing the my Virgin account password but when I tried t...

NTL login problems

I need to change my password due to security concerns and I'm having trouble logging in via the login page.I keep getting the 'your password or email was incorrect. Please try again or go back to change your email'My details are correct and its stuck...

Markvii by Joining in
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E mail sending failed on I phone

I cannot send e mails with thunderbird on I phone “cannot send mail password or username incorrect, “ Can send and receive on pc and receive on phone but not send. Any help please! Thanks 

paul243 by On our wavelength
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