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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Spam, scam and using my email address as sender

It's long been the case that some scam emails look as though they have been sent from email addresses you recognise, but the underlying sender details show otherwise. I've started to see a couple of scam emails that really do look like they have been...

EG1 by Up to speed
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  • 10 replies
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Unable to access e-mails

Earlier today I sent an e-mail to a friend. Five minutes later I tried to send an e-mail to my wife but a box appeared asking me for my password. I am now locked out of my e-mail account and cannot get back in as when I attempt to reset I just get a ...

Blueyonder account password rejected, and cannot generate new one

Two days ago, one of the three Blueyonder accounts started to demand the password and then rejecting it.  All the account settings on the rejecting account are identical to the two that still work (obviously ,apart from three different passwords).  I...

Cannot sign into emails on my android phone

I have a Samsung galaxy A50 - and I cannot sign in or set up my email account on there? I can sign in on my pc and Ipad line but it says email incorrect can anyone help its driving me nuts? I need to be able to access my emails on my phone. Many than...

Virgin Media account and blueyonder email hacked

My elderly in laws are not tech savvy and their VM account was hacked by someone who gained access to their password. We have phoned Virgin media several times and have been sent from pillar to post. This is getting very distressing for them. In shor...

Irene11 by Joining in
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Resolved! Has my E-mail account been hacked - Emails received demanding Money

I have had an NTLWORLD email for many years. It is my primary email account. Last September after a family holiday, I could not get into my email and managed to change the email name I have us to log in to be my google mail email account (in the main...

RoyU by Joining in
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  • 1 replies
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Resolved! can't change password

can't change passwordMy email password is not recognised. So I clicked that I forgot it and tried to reset it. Whatever password I try, it says it is not accepted because the password must not contain my username. But it does not contain my username....

scam bill email

just received a random virgin bill strange amount wrong payment date and from dake construction.comobviuouyly a scam !

Tugbydog by On our wavelength
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