Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Changed my phone recently but could not remember my email password, went into myvirgin to change it and it asked me to change my sign on email which i did. It told me to check my email before doing anything else. No emails came and now I can no longe...
Hi,I have had an NTLWorld email account for many, many years. I use it regularly but from MS Outlook rather than via the VM website. This morning Outlook said it was getting an error synchronising.I logged onto the VM site with my NTLWorld email and ...
Hello Looking for help as after 2 weeks Virgin support still cant reset an email The email address got hacked into so virgin blocked it but I can no longer get into it as after 7 calls with Virgin, getting nowhere.I keep getting 3-5 business days but...
Hi I would appreciate some help in trying to resolve the issue of being unable to send or receive emails from my blueyonder email for both my wife and I on our IPads. We can still get mail on our iPhones and my MacBook. Any help would be greatly appr...
HiJust wondering whether anyone can help.Earlier this week I was unable to gain access to my virgin.net email account.This is usually done via the Virgin Media site which I can still log into.The page however states "Your Virgin Media Mail account i...
Hi, I set up an email for my wife years ago under my main account. Unfortunately we cannot remember her email password. She does receive and send emails on one of her devices, but we are updating to a new device and have no way of being able to to se...
I have received the email containing: ‘As you no longer have Virgin Media services, your Virgin Media email address will become inactive. We’ll close your Virgin Media email account in 30 days, which means you won’t be able to access your inbox after...
I was cut off last week by Virgin. I did not have broadband anymore but had vjrgin email for 20 years they cut lost me 4000 emails everything...my divorce court late parents and as I'm homeless cant find memorable word but after 5 hours two days Indi...
For the past week or so. I am unable to logon-on to webmail to access my emails.It just keeps on loading no error or time out. I have tried from both Safari or Chrome, I have cleared the cache, rebooted, but still the same.What i have noticed though,...
I have had my virgin.net email address for 30 years and it has everything in it. All my contacts, memberships. It asked me to sign in with a new email address which i did and verified it etc but still cannot get in. Please please help. This is so str...
