Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I have a similar issue. I have been unable to access my email via webmail but that didn't bother me as it always worked on apple mail. Now, suddenly I cant get in on apple mail either. Spent ages on the the chatline to be told they don't do email and...
A secondary account on my Virgin Media email will not allow acces to webmail. The main account is OK.It is possible to log into the secondary account via MyVirgin Media but clicking either of the links to go to webmail produces a blank page with '403...
I cannot get into my emails, I get a message saying the account is blocked. I've tried following the instructions to unblock it but nothing works. Please can someone help me. Thanks
Two senders are regularly getting flagged as spam by VM before they reach my email client. One of them I have put into VM address book but it still does it. I always click not spam when I find them in VM spam, but they still get sidelined before rea...
My very old ntlworld email address is being bombarded with dangerous spam, I have requested virgin to kill the a/c several times - no response or change. I am loath to simply delete the a/c on my PC in case this still leaves residual issues - any sug...
Received two emails advising me that my account will be closed soon. One also identified that potentially dangerous viruses had been detected. Are these scams?
Hi,I've been completely unable to reset my password for my virgin media account the last few days, I never seem to receive any sort email that im meant to get to recieve it. I've checked the entire mailbox, spam folders ect... Nothing seems to be get...
This evening 19/11, my mailtool couldn't log in to ntlworld POP server over the space of a couple of hours. Now it can login, but there is no mail to download. I am still receiving mail using IMAP on the same account, but the mail is missing via POP.
Many customers have received confusing emails today. A CLEAR STATEMENT IS NEEDED.
Today I suddenly can't access my virgin.net email accout that I've used for 20 years. It says that I'm not a Virgin customer but I am.This is devastaing, I've lost access to things that I need.What can I do? I need my email account back.
