Email
For all Virgin Media Mail questions.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

smtp2go_namesco_spf_dkim_3
ravenstar68 by Very Insightful Person
  • 31954 Views
  • 0 replies
  • 15 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 51965 Views
  • 0 replies
  • 80 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

outopt.JPG tbirdsave.JPG
ravenstar68 by Very Insightful Person
  • 34318 Views
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 44602 Views
  • 8 replies
  • 7 kudos

Changing email address on mobile.

When I access my email on my desktop or laptop, I use the third party email address, and Microsoft security Biometrics. When I try to access my account on my mobile (not Virgin Mobile), I cannot use the Windows biometrics, so have attempted to set up...

Vessel by Tuning in
  • 192 Views
  • 3 replies
  • 0 kudos

unknown contacts in address list when composing emails

Hi,when composing an email to myself to check that it was still working after a change I noticed that there were many entries in my address book from the first part of my id followed by a string of numbers and letters and the domain comcast.net. Ther...

Delete Redundant Email adresses

Hi,I have several old ntlworld.com email accounts which are no longer used however one got hacked recently and appears to be being used by the hacker. I would like to simply have these accounts deleted please - is someone able to contact me to sort t...

blueyonder email hacked, can't login, please help

Hi, my old email account [MOD EDIT: Removed] has been hacked.  I can't log in anymore with the password that has been working for years.  I have imap set up on the Thunderbird client which was successfully logging in and until today.  Recent phishing...

edwinli by Joining in
  • 482 Views
  • 1 replies
  • 0 kudos

Both my virginmedia mail boxes have stopped working.

Rang the help line explained problem after 30 minutes getting nowhere the matter has been referred up the line for resolution and warned this might take 2 - 5 days!!  Confidence in Virgin is at an all time low I wrote to them 3 months ago with a form...

rodanne by Joining in
  • 264 Views
  • 6 replies
  • 0 kudos

Resolved! Your Virgin Media Mail account is currently unavailable

For more than four years when I try and log onto emails I see the followingThis is either because your Virgin Media Mail account is locked, or because you don’t have an active account with us anymore.If you have an existing Virgin Media Mail account ...

Resolved! Unable to receive or send emails via outlook & virgin webmail

getting the following message Task 'Synchronizing subscribed folders for [MOD EDIT: Personal details].' reported error (0x800CCC0E) : 'Outlook cannot synchronize subscribed folders for [MOD EDIT: Personal details]. Error: Cannot connect to the server...

Anyone??

Someone has been sending me emails from a Gmail account but I haven't been receiving them. Yesterday he got this message from mail delivery. I assume my virgin media is rejecting the emails. Or is his Gmail account problem.  He isn't sending spam. 

IMG-20240227-WA0003.jpg
GaryMel by Tuning in
  • 101 Views
  • 1 replies
  • 0 kudos