Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I have an old email address that has been hacked please help unable to change password as I an no longer a customer
I have had auto-forwarding of emails enabled for some time, which forwards "all" VM emails to my gmail account. What I have noticed is that some emails originating from particular senders e.g. Ali Express in particular, do not get auto forwarded. Suc...
Most of my incoming blueyonder emails (but not 100%) are being delivered to my sent folder. How can this be fixed?
since virgin media carried out the maintenance last month my secondary e mail address is not working, Iam using webmail, it comes up The entered credential or authentication information does not work or are no longer accepted by provider. how long wi...
Hi, Could anyone shed some light on what is going on with virgin email. I am getting this message on some of my emailaccounts. I can not seem to change my passwords or do anything on affected email accounts.TIA
My Virgin.Net email stopped working this week. It is tied to an old account at our old house. We are still with Virginmedia and I would like to know how to attach it to our current account at our current house.
HiMy wife cannot access her @ntlworld.com email account.This is a secondary account , as Im the main account holder.I used to be able to log in and change the password easily, now I cant, it only gives me the option to delete the account.Whats going ...
My ntlworld email account is still not working over 3 weeks now,all folders have gone it won’t let me save a password or change imap settings from ntlworld to virginmedia it says imap credentials are invalid.
My virgin.net email password has been compromised (some hacker says he knows it).... how do I change it?Thanks
My emailis xxx.xxx@ntlworld.com and it's been generally fine since I started many years ago!The account is setup as IMAP and although I do use the web based system I mostly access emails either using Outlook on a Windows 10 PC or on a Galaxy S9 andro...
