Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
What’s going on with Virginmedia.com email addresses. One of my email accounts is blocked and customer service has just advised that Virgin are no longer supporting email and are closing accounts.Anyone else experiencing similar problems and does any...
I recently went through the process of changing my password as I wanted to set up my emails on my phone. I now have a four-word password but my email account refuses to sent messages. I am still receiving messages without any problem. Also, when I...
Like a few others, I have been unable to log-in to My Virginmedia, and especially my virgin mail, for the past three days. Have tried sorting it out via the various so called 'Help' pages to no avail. You only get to Chat to a menu-ed chat box. Does...
I am having the same problem please help
Please can someone help me to delete my Virgin media email account. I no longer have any Virgin services and I have a leftover virgin media email that has been hacked but which I can’t delete as I don’t have a Virgin account. many thanks
I have just changed phones and my secondary virgin email account is asking for a password which I don't know. I've spent 2 hours on the phone to virgin today who cannot help. Any suggestions please? I really need this email account back ..
Hi - my blueyonder email account has been hacked and has been used to takeover my FB, Twitter, O2 and other accounts. I am not currently a VM account holder so unable to change my password. Looking for help. Thanks, Fiona
So for some reason my outlook is not connecting to the virgin server. I did change the password last week on my virgin media account and I thought I had changed it on my outlook as well. After realising I hadn't received any emails in outlook for a...
Hi, for the last 48 hours, I have been able to receive emails but unable to send on either of my virgin/Blueyonder emaiaddresses. screenshot can be provided if required, doesn't matter whether I'm using my smartphone or MacBook.Any ideas pleaseJoe
As requested by Mod Team. posting again re the issues. Support team say they were resolved, but they're ongoing here. Since Thursday evening, cannot access mail - server unreachable/ time out messages. Have tried various browsers, devices, password...
