Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I keep getting this error message when trying to send emails from my laptop (it works on my iphone), any ideas why? An error occurred inside the server which prevented it from fulfilling the request.
Getting below message:error occurred inside the server which prevented it from fulfilling the request.
It says wrong email or password.I try to reset password it says my email address is wrong.This account was set up about 15 years ago by my dad, I don't know the account number, username or security question. Please help me get access back to my email...
I changed my log in to a Gmail address so could change my main email ntlworld password, this then worked.However, if I try this with either of my 2 other ntlworld addresses, put in the same Gmail address then nothing happens as just do not get the em...
I have the same problem! This is the 4th time that my ntlworld.com emails suddenly get blocked. Last time VM had to physically "unblock" my acccount. No point in using their chat bot. HOPEFULLY A MODERATOR WILL SEE THIS MESSAGE AND RESOLVE ASAP.
I'm unable to login to email - getting the error message 'Your Virgin Media Mail account is currently unavailable'.This happens every few months, usually after some behind the scenes server updates. Does anyone have a solution that works? The 'reset ...
Hi,Under my main Virgin Media account I have 5 mailboxes, one of these has become compromised and a message came up when trying to log in that says I needed to assign another email address outside of ntlworld.com and then reset the password and creat...
Hi everyone!I have a question which I have not seen addressed anywhere else on this forum yet. Apologies if it already has been addressed and I have not found it.I have two Virgin Media accounts for two separate properties - one for my own home, and ...
I hane just found out that my sent emails have the following sender name ---(chatemogi) Mail Service---The recipient does not recognise this sender and probably ignores my mail.It occurred last month after Virgin fixed my email account as I was unabl...
I have a rather complicated situation. My email on my Apple devices is neither coming in or going out. It says that blueyonder is offline. Or to check that the user name and password are correct in IMAP and SMTP. This just happened last night.Thinki...
