Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I changed my password but still the same problem
HiAs of yesterday, access to my virgin.net email was turned off. I called the help line and they said there was nothing they could do. I had a similar issue 2 years ago and the helpline assistant was able to reopen the email. If I had been informed a...
Can some one confirm the fiollowing for me please, I am trying to chsnge the password for one email address on outlook on my PC. When I request "Generate New App Password" it takes me to another screen requesting the following:First, we need you to c...
I haven't been able to access my account/email for a few days now. My account details aren't recognised and I constantly get the DEF01 error code. I have tried using 5 different devices (2 iPhones, a laptop, a PC and an iPad), and 3 different brows...
I need help! My email account has been hacked but I cannot change password. I do not receive the email to verify change.
I am a Virgin Media customer. I too have stopped receiving virgin.net emails. The instructions provided by Virgin Media don't work . 1. I cannot access the page required to set my mail app password.2. I've tried following the instructions but am not...
As of yesterday, I cannot get access to my email on Virgin Media on my phone or laptop on my phone I get Credentials needed when I enter my Email and password, I get that they do not match. On my laptop I get Your Virgin Media Mail account is curren...
I’ve had same problem since Tuesday and removed my email account, followed the instructions and now have mail on my iPhone but not my iPad message asking if I want to use ssl?
After receiving the message "Your Virgin Media Mail account is currently unavailable" I followed the procedure given to unlock my account: changed my password etc. My account now works but to login to My Virgin Media and Virgin email I have to log in...
Email problem is not resolved for me unfortunately.
