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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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  • 0 replies
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

NTL login problems

I need to change my password due to security concerns and I'm having trouble logging in via the login page.I keep getting the 'your password or email was incorrect. Please try again or go back to change your email'My details are correct and its stuck...

Markvii by Joining in
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  • 1 replies
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E mail sending failed on I phone

I cannot send e mails with thunderbird on I phone “cannot send mail password or username incorrect, “ Can send and receive on pc and receive on phone but not send. Any help please! Thanks 

paul243 by On our wavelength
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  • 1 replies
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Thunderbird Email send failure I phone

HiMy I phone cannot send E mails via Thunderbird "cannot send mail, username or password incorrect"Can receive mail on phone and can send and receive mail on PC.Any help please, need mail on phone as PC is ancient!ThanksPaul

paul243 by On our wavelength
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  • 1 replies
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Secondary account can not change password

I have a secondary account and I can not login into via the web, I have access thru a app.  When I click forgotten password it says my email address does not exist.  Can anyone help as I need access thru the web.

pshill17 by Joining in
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  • 4 replies
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Left Virgin Media but email accounts still active and now being hacked

I left Virgin Media almost a year ago, but all the NTLWORLD.com and VIRGINMEDIA.com email addresses are still active.  Further, the NTLWORLD account is still accessible and appears to have been hacked as I'm receiving some nasty spam emails.How do i ...

paulo8 by Joining in
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  • 4 replies
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Virgin.net email account closed unexpectedly

I've seen some similar posts on here relating to the closure of virgin.net email accounts.  Like others I have had this account for around 20 years, although for a long time not had any current products via virgin, my mobile phone was transferred to ...

Cannot send emails

I see this seems from historical postings a not uncommon problem , but cannot see a resolution. I can receive emails via Outlook fine but as from 2 days ago I cannot send emails from Outlook while linked to virgin media. Although I have no problem se...

PeterFB by Tuning in
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  • 2 replies
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Deleted secondary email!

Could someone help please!   I have deleted my secondary email account [MOD EDIT: PERSONAL INFORMATION REMOVED]@ntlworld.com, by mistake. Checking on the validator link the account is still valid and deliverable.  Also I have tried on the manage othe...

Lynnm70 by Joining in
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  • 2 replies
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