Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
John I have logged in like you asked
Our ntlworld e-mail address stopped working this evening, asking for us to insert our password. It says unable to verify account name or password. We have changed nothing and our internet connection is OK. Has the server gone down again?
I am trying to unlock my mail account. I am asked to create a new password. When I do, I keep getting message 'Sorry there was a problem registering that password. Please choose a different one'. I am submitting strong passwords via a password genera...
I previously posted about Virgin email repeatedely locking me and out making me change passwords. This happened again and I got the normal "mailbox unavailable" ( https://www.virginmedia.com/help/virgin-media-mail-unavailable ) but my phone email cli...
Hi there,I have been using my blueyonder.co.uk email account constantly since I was 15 years old (I am 42 now). This last Tuesday 17/10/23 both my phone and windows mail advised me that my credentials are incorrect.I have not been able to find how to...
My ex is still accessing my emails from their phone even though I have changed my password. How do I stop this? I don't want to change my email address as I would have to change so much to inform people
HiI have had an ntlworld.com email address for many years, which was tied to my parents' broadband account. I have now moved out and opened a broadband account in my own name. Unfortunately the ntlworld.com address is still my primary email address, ...
I can't access and am worried about them accessing emails with sensitive info bank details ect
On the 25th September my e mail stopped working, it is now the 5th October and I still have no e mail. I have spent hours on the phone, was told I could not speak to a supervisor etc. two days ago I was told that they do not know what is happening ...
I have exactly the same problem since 10.10.23. I have so much work that I need to do but since Virgin forced us to generate a new password for Gmail which we do not want to use, we can only access my husbands blueyonder account account but we cannot...
