Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
How do I raise a support request for email? No selection exists on the support page.When I choose Complaints it says that if the option I am looking for does not exist then get in touch but HOW???
I am receiving nasty emails and demands for money please help me
Like many users in this forum, I am not receiving verification emails from Microsoft. My email is a Blueyonder account, and the few that do arrive appear anywhere between 6 and 12 hours later. I can see from archived posts that Virgin have been able...
Hello I use Thunderbirds on my PC. I use Virgin media as my provider. Recently Virgin have started to force customers to include/use alternative emails and servers and I now am having to use a G mail email address, in conjunction with my virginmedia ...
My Blueyonder email account has just downloaded over 4000 to Outlook on checking my VM Blueyonder account I found a spam email which indicates that my Blueyonder account has been hacked so I need/want to change my password. However I can't find where...
HiNeed help on how to send large amount of attachments, files/pictures in a link via virgin email?xx
I've got a problem with the webmail whereby you can't compose or reply. It affects all of my devices and different browsers. I've been waiting for it to get fixed as I've seen others also have this problem. It seems just to be the web application ...
I am having trouble accessing my email account. I have logged into Virgin media without any issue but when I select 'Sign Into Your Mail Account' i get the following:-Your Virgin Media Mail account is currently unavailableWhy is my email locked and h...
It says on the website that there is a complaint form on the contact page. Where is it? I have looked everywhere
Hi my old NTL world email has been hacked I’ve had some very unpleasant emails demanding money and threatening. I need this removing please . Can someone please advise ? Thanks
