For all Virgin Media Mail questions.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 14 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 78 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

outopt.JPG tbirdsave.JPG
ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Unable to access emails via VM app

Ever since we had the problems with emails, I have been unable to access my blueyonder emails via the app. Access to VM emails are fine.Does anyone have any ideas for a technophobe?

Mail problems

Problems with Email. Cannot delete individual mail.cannot forward or replythis has been on all browsers, all with current updatesbeen going on for a couple of weeks since Virgin Media’s recent global login problems 

Sbird001 by Just joined
  • 0 replies
  • 0 kudos

Old emails not syncing

I have only received emails from the 19th June in Outlook. I know this is down to a problem and I have had emails stating that all old emails have been restored. When I log in online I can see all emails, but I am having trouble getting them to re sy...

No Email

My wife has had no email since May 30th on her Ipad following  supposedly urgent works by Virgin. Virgin says they are working hard to fix the problem but how long are customers to wait? Are they waiting to people to get fed up complaining and just a...

Cannot sign into VM main account or VM emails

For over 3 weeks now I have been unable to sign into my virgin media account or virgin media emails via my pc or via my phone. After I input my email & password it just hangs there with the virgin media logo showing, seemingly buffering. Have contact...

davtree by Tuning in
  • 5 replies
  • 0 kudos

Resolved! VMs not fully synching across devices

My VirginMedia emails on one email address have partially stopped synching between my iPhone and iPad, using the same apple email app to access on each.They all arrive in the mailbox, but if I view first on iPhone and delete several emails, the delet...

EG1 by Up to speed
  • 4 replies
  • 0 kudos

Email Access

I can no longer access two club specific emaill addresses - please advise and assist 

Problems signing in & new password required

I appreciate members are having problems receiving e mails, but until a couple of hours ago mine were still being delivered.When i log on to my Mail account I now get a pop up box asking me to confirm my password - which I cannot remember.  I have tr...

Resolved! Cannot access emails keep getting forbidden.

Please can anyone talk me through how to sort this? Tried 150 but have been told different things. Are there any Virgin media customer services around who could take pity on a very stressed 61 year old carer who does struggle with technology. Would b...

Vanquish1 by On our wavelength
  • 37 replies
  • 0 kudos