Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi Team,The account is closed I can't remember my email password, my email address is still valid and operational but unable to send emails after upgrading my mobile. I'm in the process of migrating to Gmail accounts but I need to send emails from th...
I seem to have a problem getting into one of my email accounts, It gives me a message that says:The provided login data to access e-mail server imap.virginmedia.com seems to be wrong. Please correct them.Also: "The entered credential or authenticatio...
HiTo give you a bit of background I have been in hospital for nearly 4 months about 4 weeks ago while I was very ill and in and out on lucidity my mobile was pinch from hospital. All my details and emails online accounts were on the phone.My daughter...
I am looking to leave virgin media after many years, because the cost of the package is ridiculous and the best deals are only for new customers. Anyway, if I do this and choose,another broadband supplier, can I still use my existing virgin.net email...
as per title. Can send emails, but not receive them. Waiting for 2FA code for banking, supposed to be valid for 10 mins, was sent by bank 15 mins ago, NOT RECEIVED YET, asked for a resend, which they state they have sent 5 mins ago, yet, NOTHING. str...
My very old blueyonder email address receives hundreds of spam emails.I don't use that email address but I cannot delete it.Please can someone tell me how to do it?
Hello, I've just encountered the same situation. My ntlworld account password is suddenly not correct and appears to have been shut down with no notice from Virgin. The conditions state, unless they've changed, say:"From the 8th September 2014, you’l...
Hello I received notification recently that I would lose access to my virgin.net account that I've had for 25+ years, as I am not a Virgin Media customer. However, it is impossible for me to be a VM customer as they do not offer services in my area. ...
How can I get hold of my original password when I set up my Virgin Account. I'm going to change from tablet to Ipad and will need to set up my blueyonder email system on the Ipad.....I think I will need the password and believe I will need the origin...
I have just noticed that all of my sent emails have suddenly disappeared!I first noticed it whilst accessing VM email through my iphone, so then logged in to my email account online and they have all gone from there too.I have checked the archive fol...
