Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Please help! I was moving a lot emails to new folders and then all of a sudden got locked out and it appears my password is no longer working. When I went to reset it was asking me for an old work email that I no longer have access to.Matt
Weird or What!Microsoft's insistence for installing the (new) Outlook against my wishes, has caused me untold misery over the past few weeks. Once it becomes apparent it's installed I uninstall it and switch back to Microsoft Mail and set it as my pr...
My primary address has been @ntlworld.com for some 20 years and I have addresses with both @ntlworld.com and @virginmedia.com. We returned from holiday yesterday having had no trouble receiving or sending emails using our I-Pads whilst away.Since ret...
HiSince the email was outsourced and we had all the problems a few months ago I am having recurring problems with emails just sitting spinning and then stating SERVER UNRACHABLE, particularly when replying or trying to write new ones.wth is going on,...
I need our old ntlworld email accounts deleting. I left Virgin Media a few years ago but our four (possibly five) email addresses appear to still be active and need to be fully deleted. I have not been able to log in to my virgin media online account...
Hello - can't login to my blueyonder email address via My VM. It works fine via my mail client on iphone and ipad. It won't let me reset the password as the system doesn't recognise the email address! Not sure why.Not a current VM customer.
Good afternoon, 1 Yesterday late afternoon I lost Outlook email connection - server not available. We were busy yesterday evening so I did not investigate in any detail.2. Logged on at 1000ish today and still could not access email. Rebooted the sys...
Hi, I need to close my virgin media email account it has been hacked; the account holder does not have access and was told all email accounts would be closed within 90 days of leaving but the secondary account is still open! I have had my data hacked...
Dear Virgin Media,I have an old virgin.net email account that I no longer have access to and would like to close it permanently please.I was locked out of it in December last year and I have tried support online and telephone to try and resolve but w...
I have been having a lot of problems with my Blueyonder email for about a year, most of which have been resolved once I could get them to the IT team! This week I have discovered that all of my Address Book entries have been deleted, Any idea why? Is...
