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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Resolved! Can’t add email to Outlook, IMAP wrong

Hi, I’ve several email accounts on my Outlook on my iPad. Sometimes it asks me to re-sign into an account. Never had a problem. But today it just keeps saying Invalid IMAP username/password.Several months ago Virgin changed how I logged into my media...

jbyrd by Tuning in
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VM email locked

Like others, my email was suddenly locked without notice.  I used the standard advice to reset the My VM password.  This was successful but didn't let me see my emails or let me move onto the second stage of setting up the third party credentials.  I...

dmart7 by Joining in
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Email Closure

Hi, has anyone cracked this yet? I've had a virgin.net account for 20+ years. I have spoken to VM 9 times on the phone and many times on whatsapp. They have provided a number of solutions eg buy a paid service and we'll connect your email to it, chan...

albald68 by Just joined
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Need to delete my email as it’s been havidd

Hi, bear with me as I’m in my 60’s. My not email has been hacked and I want to permanently delete this. I mmust have had it over 29 years now. I can’t open the emails anymore as someone has changed the password. I have had my booking.com and Spotify ...

AndyD6 by Joining in
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@Blueyonder.co.uk email address

Hi all, my wife is having some real issues with her @blueyonder.co.uk email address, which I understand is now hosted by Virgin. The account has clearly been hacked, as she keeps getting "mail delivery failed" emails from various emails addresses she...

About to have my main email deleted!

HiHad a "virgin.net" email as my main personal email address for over 30 years now and is my main contact.Just been told it will be deleted in 30 days!Realise there's nothing free in life, but would seriously like to hang onto it.Would happily return...

agsmith1 by Joining in
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not accepting password

I have tried to log in to my email address and it is not accepting my password, tried most of the day..    I tried to log into my virgin media that is not accepting my password either  I use [MOD EDIT: Removed]    for my e mail and blueyonder.co.uk f...

brigantia by On our wavelength
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