Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Yesterday afternoon, 19/11 I saw that my email account was asking for a password, something that has never happened before while using my Iphone.I have tried to reset the password, recreate the account on my phone, also attempted to understand the in...
Morning, I have a Samsung 8 phone and this morning woke up to my phone giving constant notifications (been going two hours now). It seems that my old NTL World e mail address (which I can no longer access) is all the time trying to send all my old em...
Will i lose my "name@virgin.net." and *name@virginmedia.com" . emails?? I have a live VM Account.As others have reported. I received threatening messages telling me that I would lose the email addresses. Spoke to VM Support (with some difficulty!) ...
I have an old NTLWorld email account that i have had for possibly over 20 years. I am a virgin customer but not with the old account I left and rejoined. It looks like the account has been hacked and i cannot log in and if i request a pasword reset i...
Hi,My wife has a very old virgin.net email address and it recently stopped working and now she cannot log into it at all.She set a third part email address and now no known passwords work for the main virgin.net login.The email account is not linked ...
Looking for support on resetting a secondary email password. Can't reset from my account anymore and previous posts on here suggest they've been sorted via pm
I have a secondary email (My Daughters email) that has been locked since the 2nd Sept 24, I have had numerous call with the call centre which always result in the same answers of "we will fix it and leave it with us".However, the email account is st...
My phone started continually trying to send out an email at 4AM today. Had to turn phone off. When I switched the phone back on the same email was still trying to get sent. Tried deleting that email, but delete was greyed out. Eventually deleted my V...
Hi,I'm in a similar position, having had a virgin.net email account for over 20 years and I am also a current Virgin Media customer. I recieved the notice of email termination, I contacted Virgin Media twice and was told it would be resolved, but tod...
I have been trying to log into my account with a password I assume is correct but to no avail. I've been trying to reset the password for like 2 days now but not receiving any email. Any help would be much appreciated thanks
