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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

I am unable to connect to email from my iphone

Yesterday afternoon, 19/11 I saw that my email account was asking for a password, something that has never happened before while using my Iphone.I have tried to reset the password, recreate the account on my phone, also attempted to understand the in...

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Emails on phone won't stop trying to send

Morning, I have a Samsung 8 phone and this morning woke up to my phone giving constant notifications (been going two hours now). It seems that my old NTL World e mail address (which I can no longer access) is all the time trying to send all my old em...

DavidT by Joining in
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  • 1 replies
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Trying to delete NTLWorld account

I have an old NTLWorld email account that i have had for possibly over 20 years. I am a virgin customer but not with the old account I left and rejoined. It looks like the account has been hacked and i cannot log in and if i request a pasword reset i...

RiK1970 by Joining in
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  • 1 replies
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Locked out of email account

Hi,My wife has a very old virgin.net email address and it recently stopped working and now she cannot log into it at all.She set a third part email address and now no known passwords work for the main virgin.net login.The email account is not linked ...

sskelly by On our wavelength
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Resolved! Reset of secondary email password

Looking for support on resetting a secondary email password. Can't reset from my account anymore and previous posts on here suggest they've been sorted via pm

mcol by Joining in
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  • 8 replies
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Secondary email locked for over 10 weeks now

I have a secondary email (My Daughters email) that has been locked since the 2nd Sept 24, I have had  numerous call with the call centre which always result in the same answers of "we will fix it and leave it with us".However, the email account is st...

Re: Short notice to terminate email accounts

Hi,I'm in a similar position, having had a virgin.net email account for over 20 years and I am also a current Virgin Media customer. I recieved the notice of email termination, I contacted Virgin Media twice and was told it would be resolved, but tod...

Strattp by Tuning in
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No password reset email

I have been trying to log into my account with a password I assume is correct but to no avail. I've been trying to reset the password for like 2 days now but not receiving any email. Any help would be much appreciated thanks