Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi I have not been with virgin media for about 4 years but we still have access to the emails but recently my wifes facebook was hacked and now they are doing stuff through her virginmedia email which was still linked to her facebook account how can ...
I have an issue with my Virgin Media email account. 2 days ago I received a scam email quoting my password and have been trying to change it. I have been through the steps on line and also chatted to online support and spoken to 2 customer service ag...
I have an old virgin.net email. It has slowly become impossible to log in on my phone as it asks me if I want to download app.suite and will not let me progress further. I don't want to access it by app but even when I try to download I can't. I real...
I too have had my virgin.net stopped and am going around in circles. Mine is also locked. I had virgin mobile until they moved it to O2 and they said my free virgin.net would have been closed because of that, and limited remaining time but I had n...
Hi I need to have the IT Support guys close my old NTL mailbox. This Primary mailbox and secondary mailboxes should have been deleted when I left NTL/VM last year. However it is still active and being used for Spam, like many others reported here.I...
I have an old blueyonder email address I’d like deleted / deactivated. We left VM over three years ago but we are still receiving (and can send) emails on this address. Unfortunately it appears that someone may have gained access to this address, so ...
Hi Robert. The same thing has happened to my ntlworld address. I am a Virgin Media customer, I left and rejoined. I can't log in to this email account anywhere but my phone, and Virgin Media couldn't help me over the phone. Any help in this matter wo...
Hi,I have seen many threads on virgin.net email loss of passwords. I lost mine some time ago.After a lengthy discussion with Virgin support, I was no further forward resetting my lost password. They referred my to Talk Talk.I no longer use this emai...
I have always been the one to log into VM to pay our broadband bill. However, I personally moved my email address away from blueyonder to Outlook as my old dial up email kept flagging as spam. My husband, kept his email account. Our computer has spec...
How do I delete a blueyonder email account?
