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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 16 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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  • 81 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Resolved! Locked out of secondary email.

I’ve been locked out of one of my secondary emails,I’ve followed some of the advice given by the community and have gotten some way to restoring the account.I get to the point where it says “you’ve verified your email “ and need to confirm some secur...

Resolved! Server Password

I have just upgraded my iphone, non-VG and am trying to receive my emails via the app. However when I try to update my account I get the message 'no password provided', despite having a password in there. There is no facility for updating/changing or...

My VM account is locked - HELP!

I have had a VM email account for many years with address xxx@virginmedia.comToday I found that I could not access my emails via the VM homepage.When I tried to log into my email account the following page came up saying, "Your Virgin Media Mail acco...

WPBC1953 by Tuning in
  • 2 replies
  • 0 kudos

email problems

Having problems getting outlook working again on my email stopped working last night - phone (outlook), laptop (outlook) and via virgin media. Seemed to be an ntlworld to virginmedia thing - no notice !!!2 hours of messing about with new pas...

Resolved! Your Virgin Media Mail account is currently unavailable

I have had an email account for many years and until Tuesday night was able to access it on each of my four platforms: using Windows Live Mail on a PC; using Windows Live Mail on an iMac; on an iPhone; and on an iPad - oh, and also by si...

Recovering Blueyonder email

As the title suggests im trying to recover an old Blueyonder email address, my understanding is Virgin Media have purchased Blueyonder and recovering passwords is not an easy feat. Can anyone point me in the right direction?

mikeslo by Joining in
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Inbox only showing emails from 9 November

My blueyonder emails are only going back to 9 Nov 23. The sent items seems to be inconsistent within the various folders.I can still send and receive emails.Are there any known issues? If not, what details do you require to investigate this further.T...

iainjg83 by Joining in
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Unlock Virgin Media account.

Hi everyone, My mother in law emails have stopped going through to her tablet. She gets a message requesting the correct credentials. We've tried accessing through the online virgin media email and she gets a page called 'Your Virgin Media Mail accou...

Drick by On our wavelength
  • 20 replies
  • 0 kudos

Locked out of email - cannot change password or verify identity

I have seen some threads with similar problems, but where the problem is resolved it happens somehow privately so I could not learn from them.The other day using webmail, which I rarely do, I discovered that :"Your Virgin Media Mail account is curren...

zofia by Tuning in
  • 5 replies
  • 0 kudos