Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
When I attempt to access Webmail from either my phone or Laptop I get a 403 forbidden message, even using the links from the home page menu. https://mail.virginmedia.com/ajax/login?sessionToken=9ee354b6fcd643eda62143e44f398daf-7e816938aa03437d9097d8a...
Hi,How do I change my NTL world email password as I've forgotten it?Thanks W
I am having trouble logging into emails on my laptop - getting the error message 403 forbidden, though I can access emails on my phone. I can see that there have been similar issues previously, but is there an easy fix for this? Technical support in ...
Thank you for your previous help. My main email account on my PC has worked correctly for a few weeks now since being recovered, however, 06/11 morning I got sent the box about entering user name and password for the smtp.virginmedia.com server and I...
I had difficulty with logging into my blueyonder account on Outlook and after various attempts got locked out of my blueyonder account.As part of the recovery process I had to change the sign in details on my account so that rather than reading xyz@b...
I have cancer and all my hospital appointments are by email that I can't access I get the timed out on my PC and forbidden on my phone I have bad eye sight and not very PC a girl re set my password but it didn't work after a 20 min wait I've been ...
Hi my old ntlworld email has been hacked can this be deactivated please
Spoken with loads of people at virgin over 2 x days. Still not resolved. In fact, the situation is worse now. Can't access emails. Waited in for a call back this evening at 6pm. 2 x hours later, still no call. I tried to ring them at 7.56pm on hold f...
An error occurred inside the server which prevented it from fulfilling the request.Stopping me sending all e-mails - just started to happen, off and on, really really annoying, assuming that this is Virgins issue, and nothing I can do about it, apart...
I have just taken out broadband again to access my Blueyonder emails. I had to create a new log in to virgin media and it wouldn’t let me use the old Blueyonder email. How do I access my old Blueyonder emails as they are not showing
