Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
getting the following message Task 'Synchronizing subscribed folders for [MOD EDIT: Personal details].' reported error (0x800CCC0E) : 'Outlook cannot synchronize subscribed folders for [MOD EDIT: Personal details]. Error: Cannot connect to the server...
Someone has been sending me emails from a Gmail account but I haven't been receiving them. Yesterday he got this message from mail delivery. I assume my virgin media is rejecting the emails. Or is his Gmail account problem. He isn't sending spam.
How do I delete my VM ntlworld account? Thanks
First of all I hope that this post is clear and makes sense!I have my email account on my tablet and access it directly; I don't check the emails on the VM site regularly and there are a large amount of emails there that I've deleted from my 'everyda...
I'm aware there were issues yesterday and I was unable to access my emails for several hours.I am now getting new emails, but all emails from my inbox (i.e. not in a folder) between yesterday and August 2023 have vanished....Help
HelloI'm unable to access my email from the PCIt comes up with -Connection errorThe service is not available right nowBut I can access via my phone!Have no other issues, browsing the internet is okBut earlier today the email page came up but seems to...
Webmail malfunctioning due to missing account data. Some of the issues caused by this are as follow:highlighted profile signage is absent due to missing account data:unable to select Reply to sender, Reply to all recipients, Forward, Delete options f...
Hello,I’m having exactly the same problem- please can you help?
Here's what I was told by one of the support team about today's authentication issues on webmail account login as documented in the ticket no F011208525. "Yes, for that I have already raised another IT ticket. No i have been trying to get the acce...
I think my email may of been hacked I’ve tried changing password etc but alas no joy
