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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Resolved! Virgin.net email stopped working

since 2nd August I am unable to access my virgin.net account. It says the password is invalid.The recovery process doesnt work and i dont receive any emails to my recovery email address.Is there a number that I can call please to get my account reset...

jonpee by Tuning in
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  • 34 replies
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Deleting old Ntlworld account

Hi we used up to 10 years ago but left when we moved as Virgin did not cover the new area.  Since then my wifes account has still be active, although rarely used, recently we have seen activity where the account is being used to gain access to other ...

Old_User by Joining in
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  • 1 replies
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Virgin service going to the dogs.

Today I received an email informing me that virgin intend closing my email account which I have held for over 30 years. I have contacted customer services who confirmed this and are unable to help as virgin are closing all email accounts. To say I am...

26paul26 by Joining in
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  • 3 replies
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Help - Email Account Cancellation

Hi All. I've had my virgin.net email since 1996 and have used Virgin services in the past. I have tried to buy Virgin broadband and TV many times over the years but they do not offer their services in my location in Southport, so I can't be a custome...

InSport by Joining in
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  • 4 replies
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Virgin.net email closing, multiple aliases

I’m a VM broadband user but I’ve had the email about my original “virgin.net” email address will be closed in the next 30 days.I believe that the virgin.net email address can be used instead of my blueyonder.com email address, is this correct?Also I ...

iforland by Joining in
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  • 1 replies
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Emails I send are being flagged as Spam

Whenever I send an email using my blueyonder.co.uk it is being flagged as Spam and is delivered to the recipients junk folder, as most emails I send are invoices I am then chasing customers for payment, but they have not received my invoice as its in...

"Your Virgin Media Mail account is currently unavailable"

Hello – I've been locked out of my account four times in four days.Supremely aggravating, not least because the process of "unlocking" is so convoluted.Why does this keep happening? I have had this issue several times historically, and am aware there...