Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi all,Expected emails don’t seem to be coming through… at least for me since Saturday afternoon
I got a message through to say that I should create a new login for virgin media.Fair enough but then it asks me to give an email address which is not my current email address, which imho is completely bizarre, given I don't have multiple email addr...
I used to be a virgin media customer many years ago, and when I closed my account I still had a link that would be sent to that email account. The account is closed but it looks like my old VM email account has been hacked as I've been receiving forw...
For the last 24 hours I've been unable to access my virgin.net email account on thunderbird, webmail or mobile phone. It seems there was an issue with the password. When logging in via webmail, I was asked to change my email to a non virgin.net email...
I'm another one with emails being delayed for the past few days, and now I've had an email from my ntlworld.com address to another ntlworld.com address bounced. Please acknowledge this and get it sorted out. This message was created automatically by ...
My Outlook account will no longer send emails to Blueyonder or Ntlworld addresses and I get the following message: Delay reason: H=mxin5.virginmedia.com [84.116.6.18]: SMTP error from remote mail server after RCPT TO:<............@ntlworld.com>...
I have VM outgoing mail stuck in my desktop Outlook 365 this morning. Contacted Virgin support and the reply was my VM mail settings were OK. I have not made any changes to my VM mail account server settings other than changing the password to an Ap...
Since yesterday I’ve notice that not all emails sent to me are being delivered to my inbox. These are from senders known to me and I’ve had no problem in the past. I sent an email to myself which arrived after about 5 minutes. one sender got the foll...
I'm suddenly not receiving emails and Virgin say no issue in area but when I try to do further checks they say they can't complete them. Please sort out the issue as I need to be able to receive all my emails. [MOD EDIT: Post split to create own...
Our association has an 'opt-in' mailing list that is used to send around 2 or 3 messages per week to our 1,500 or so members: I operate my own exim-based SMTP mail transport agent and therefore provide the means to send out these messages. About 100 ...
