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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 14 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 78 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos email issue

Gmail hasnt been able to access my old ntlworld email address for a few days now. Also hadn't been able to send emails from that account for a while now either.

Resolved! Virgin media emails still not working

I have 3 virginmedia emails linked to my ntlworld email that have not worked since 29 June when I also had the email from Virgin about being down for a day. Despite several calls and complaints and requests for help all I am being told is that I shou...

Juliap1 by Tuning in
  • 7 replies
  • 1 kudos

Email unavailable again:(

Hi all!My email account is unavailable again for the past 3 days. Can anybody help?!! It was working all fine again after the weeks of no email / loss of historic email and then on Tuesday afternoon it suddenly stopped again and does not w...

jelly7 by Joining in
  • 10 replies
  • 0 kudos

Missing emails

FAO Virgin MediaF010762348This Virgin email says that the issue has been resolved; however I have all my emails missing from 1.34 pm on 7th July until  2.56 pm on 23rd July, 16 days worth. I know they were there, but now they are not.  Strangely, all...

Wafter by On our wavelength
  • 1 replies
  • 0 kudos

Email issues...AGAIN!

I lost access to my emails recently, a known issue, which was eventually resolved.However, the past few days, I now no longer have access to my Virgin email via webmail??Please advise.

Bex2016 by Joining in
  • 2 replies
  • 0 kudos

Historical emails (all) missing

Hi,All my historical emails appear to have disappeared. Any assistance or advise on how to possible recover these would be greatly appreciated. 

MB23 by Joining in
  • 7 replies
  • 0 kudos

hacked blueyonder account

i raised an issue over 2 weeks ago in relation to my hacked email. nobody has contacted me,a s i was told they would.the person who hacked it has changed the password so i can no longer access it all on my phone or online.I had an open case on the fo...

Cannot send emails

Cannot send emails for two days now. Error states ‘cannot connect to outgoing server’. Nowhere in the virgin help is there an answer to this

szkopy by Tuning in
  • 8 replies
  • 1 kudos

Old ntlworld email hacked

I have a very old email address and emails were still being forwarded to my new address but I have had no new emails since 20th July. I think it has been hacked as the email has changed (and so have some other accounts I have that were u...

Swoo64 by Joining in
  • 2 replies
  • 0 kudos

Resolved! Webmail password not recognised now

Hi, after the recent webmail debacle, I am now using the generated four word app password. It was working fine on both webmail and Outlook. Outlook still works fine, but webmail keeps telling me it's incorrect. It did give the opportunity once to use...