Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I'm trying to reset the password on a secondary email account. I think I used to be able to do this from the 'master' account but it looks like it's done on the account now.I've managed to log into the Virginmedia account I want to reset and get to ...
i haven’t been able to access my emails for 3-4 weeks now. A guy on the forum has been very good trying to help me.Yesterday I had a call from Virgin Media and the man talked me through how to get my emails on Virgin Media, unfortunately I still can...
Good Morning,I had old ntlworld email address that I used to have access too, but many months ago I lost access to it.I did start the process of trying to get back into the account, however I've moved to a new email address now and am now concerned a...
Hello,My daughter has a secondary email account (@virgin media.com). She has been happily using this for her college homework etc. Suddenly she is getting the prompt to put her password in. On both MacOs and iPhone mail app.I know it is correct as i ...
I need an intelligent person to tell me how to delete a sub account off from my primary virginmedia email account. The VM website just keeps sending me round in chuffing circles. I used to be able to administer all of my email addresses under the mai...
I’ve just had long draining call with virgin. It appears the email address they have for me is NTL. I have never had that address. I’m old customer with virgin.net address. I cannot get access now to any virgin media log in as saying does not recogni...
Hello, Emails suddenly stopped being received a couple of days ago on my Macpro Laptop apple Mail. No changes made to anything. I can still receive emails on my mobile phone and also if I open up my email account via Virginmedia I can receive emails...
Last week my email was blocked, and after a lot of messages and a phone conversation with IT, it was eventually cleared. Since then I have had several phone messages asking me to ring back, but there is no suitable option on the phone menu, as it is ...
Hi, how do I change my ntlworld.com password - it’s still active but I have a new account number as we moved addresses so the account linked to my old email address is no longer validthanks!
I stopped being able to send or received emails from my virgin media account today.When I try to log in I get the below message;Your Virgin Media Mail account is currently unavailableThis is either because your Virgin Media Mail account is locked, or...
