Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I'm having problems after an email address was hacked.The email address was a subsidiary blueyonder one in the format ofxxxx.yyyyy@blueyonder.co.uk.When I contacted Virgin Media in order to change the password for theaccount I was told there was no s...
Hi, I’ve recently been locked out of an active email account (blueyonder). It first started by emails demanding money and threatening to steal information and share etc. I didn’t respond and deleted, without clicking on any links. Then password rese...
Hello, Can someone guide me to where I can turn-on sounds for email alerts please. I use Mac with VM @ntlworld.com. THANKS
Please can the virgin team help urgently. My account was hacked over the weekend and I lost my FB account etc. The hacker has had access to all sorts of information. They have changed my password and I have no access to emails or can get into the acc...
Both my wife and I have ntlworld email addresses which are working ok but any sent message goes through but nothing shows in sent mail. I can see similar threads in the past but can anyone advise how to resolve this
I thought I had posted this but hey these forums haven't improved in 20 years. Have an old NTLWORLD.COM email address that is receiving spam porn daily.previous promises of deletion as empty as I expected. Let's try JUST ONE MORE TIME.
I have access on my old phone, I can sign in on web mail. But every email app I use says either cannot connect to server or username and password is wrong.I have changed my password, I do have a current account and I am with virgin media. I have trie...
Hello, my @blueyonder.co.uk email account has been hacked and I need it to be deleted.I am no longer a customer of Virgin Media - I terminated my account several years ago - hence I cannot login to Virgin Media and request it to be deleted. Virgin we...
A new problem has occurred stoppping me from getting into my virgin emails on my chromebook (I can access via my android phone)'Connection error - the service is not available right now. Retry' this doesn't have any effectIt's maddening trying to get...
Hi, I'm trying you add my VM emails into gmail but I can't get the pop3 authentication to workusername: my @blueyonder email addresspassword: my virginmedia account pwdserver: pop3.blueyonder.co.uk port: 995I've also tried pop3.virginmedia.com but ge...
