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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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  • 0 replies
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 44603 Views
  • 8 replies
  • 7 kudos

Web Email

I have an ntlworld email account.  My email account is on the favourites bar in by edge browser.  Working happily for years.  All of a sudden I couldn't log directly into my email accountNow, clicking the email link directs me to my wife's email acco...

yadmot by On our wavelength
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  • 18 replies
  • 0 kudos

Resolved! Unable to use iPhone Mail app

Since resetting my virgin email password, I’ve not been able to use my Mail app on my iPhone. It continues to say incorrect VM password, although I’ve changed it to the updated password - it’s very frustrating as I have to go onto virgin media each t...

Lou20 by Joining in
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  • 3 replies
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Resolved! [AUTH] Authentication failed

Hi thereI am using the latest version off thunderbird with these settingsAccount name ***********.comyour name **********email address  ***********.comserver name pop3.virginmedia.comport 995connection security SSL/TLSauthentication methord normal pa...

Email now stopped!!! SMTP Error Message

I posted just last night that I had an SMTP error message pop-up intermittently, but emails did send. I've just tried now and yet again, NTL is completely blocked: Error pop up on iphone states "Cannot send Mail, the username or password for my addre...

melody9 by Tuning in
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  • 2 replies
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Can't send emails

I'm trying to send an email but getting the following error:An error occurred inside the server which prevented it from fulfilling the requestHow do I fix?

nf1236 by On our wavelength
  • 272 Views
  • 2 replies
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Resolved! Blueyonder email locked

Hi, I have been locked out of my blueyonder emails since 31Oct, desperately need access for work purposes. When I try to access my email , I get a message:Your Virgin Media account is locked. I have spent hours on the phone to Virgin Media customer s...

resi5 by Tuning in
  • 1231 Views
  • 10 replies
  • 1 kudos

unable to access emails on myvirginmedia

For the past 2 weeks I've been unable to access my emails on myvirginmedia webmail, I've been with this account for many years. I keep getting one of three messages when attempting to access the emails - Forbidden 403, FSB50 error code, and cant open...

mikefarr by Tuning in
  • 700 Views
  • 7 replies
  • 0 kudos

email web page

I cannot access my email via the web, all I get is thi after clicking sign in Then eventually a time-out message

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dmacuk by On our wavelength
  • 803 Views
  • 13 replies
  • 0 kudos