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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Unable to Access emails - Forbidden message

For past few days have been unable to access my virgin.net emails on my PC, when opening the usual web page just get two Forbidden messages  Have tried to access via an iPad and got the same message, read to change password which I did but still have...

Markao by Tuning in
  • 753 Views
  • 4 replies
  • 1 kudos

Webmail OX Version - useless!

I'm really struggling with  New Webmail OX Version.Not only is it difficult to navigate, it doesn't allow me to add attachments to my emails, and I cannot search either.I have deleted my cookies, and still the same issue.How can I do these things ple...

Hendo90 by Joining in
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forbidden emails... AGAIN!!!

I have this problem and have taken advice from another forum chat which suggests changing the password. This solution seems to be endorsed.  However, after I click on "generate new password" I get asked for an alternative non-virgin email address.  I...

Peter-55 by Tuning in
  • 575 Views
  • 4 replies
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NTL email hacked need to change password

My NTL world email has been hacked & I need to  change my password.I tried logging on through VM but as I haven't  been a client of Vm for a number of it would not let me. I have scouted the internet to find a way to change password but can find noth...

Nurmal by Joining in
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FORBIDDEN - PASSWORD CHANGE PROBLEM

I have the "Forbidden" problem when trying to access email via the "Virgin Media Mail" after initially logging in.  I have taken advice from another forum chat which suggests changing the password. This solution seems to be endorsed.  However, after ...

Peter-55 by Tuning in
  • 630 Views
  • 4 replies
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Why can't I change password and/or email to sort "Forbidden" error

Having got the "Forbidden" error message on all my Apple devices (but Windows access working okay) I was told to change my password to fix it. However, to change my p/w I apparently have to change my email address to a non-Virgin email account.I've t...

gcfalco by Dialled in
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Remove old email

I have an old ntlworld email address that has not been removed by Virgin media after 90 days of leaving. It is now been 18 months and my old email keeps getting hacked. Unable to sign in to my old account. Need help to remove it. Thank you

glenn73 by Joining in
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Re: Message not delivered

The same thing has just happened to me. Same IP address in the error message. Am trying other devices but this appears to be a problem caused by Virgin severs. 

Outlook will no longer connect to IMAP

For some reason, my Outlook in Windows 10 will no longer connect to the VM IMAP server. It keeps saying username or password incorrect. However, the same username and password work fine on Webmail, on my Android phone and my Kindle tablet and I've ma...

Etherow by On our wavelength
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  • 5 replies
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