Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I am having an issue that my hub is not allowing port 465 to be opened, i'm trying to setup my NVR to send emails but my Hub3 won't allow it can you explain why and how i can rectify this problem.
Adding to the queries re the brutal destruction of longstanding virgin.net email addresses, it has just occurred to me that I am a Virgin Money Business customer. Does this allow me to retain the email address under the auspices of that active accoun...
hello. my ntl email has stopped working on my samsung s22 , it has been fine for months but occasionally stops working. i can access my ntl email online with my laptop no problem.i have reset my phone and removed and tried to re-install ntl email on ...
Hello, all emails coming from gmail addresses are automatically going into my VM spam folder.Marking them as 'not spam' (and refreshing the page) makes no difference for new gmail messages. Only gmail messages are going into the spam folder, all othe...
Hi around 4 months ago my mail stopped sending from any devices, can only send mail online. I receive mail on mobile devices but can’t send which is annoying. I’ve deleted and re loaded account also created new account but still won’t send email.any...
Hi,I need help, to keep my old.email which has been used for years by my elderly father from being closed in 30 days, he uses it for all his medical appointments, etc and can actually remember the addressI have a current on going subsription to Virg...
Hi, I am trying to reset my password but I am having issues with not receiving emails or when i click the link it loads a blank page. I have contacted the Virgin Media Chat Box twice now and both times they have swapped me to What's App, however, ove...
following recent area work, I have problems with email. My @VirginMedia.com isnt showing when i log in via myvirginmedia and my @ntlworld.com comes up but its not showing anything in the inbox, spam shows up and items coming to my inbox are autoforwa...
Setting up a new phone but why has my email changed to the above? I still have an active monthly contract very confused Thanks %virginmedia.com@gtempaccount.com
I have the same problem @Tom_W1 - can you send me a PM please
