Hi.My mum left sky to virgin and finally had this completed on Friday. The engineer was great managed to get everything sorted after a month of waiting for replacement cables etc.Tried ringing her this morning (Monday) and the phone line said. 'You h...
Can I please change my landline number? I am being targeted by people I know who know my landline number but I do not know theirs my phone says "Number Withheld" I am disabled and I live with my elderly 86-year-old mother-in-law (after my wife passe...
Why is it that no one will answer the phone , been on hold for nearly an hour now it’s ridiculous
I recently renewed my contract & I have noticed that the phone part has been changed. Talk more anytime & Multitalk 1000 have been removed & replaced with Anytime Chatter. When I was reviewing the contract with an agent for Virgin media I was ASSURED...
5 weeks ago I stopped receiving incomings calls. After several fruitless conversations with the call centre, I was told my number had been changed in error. A fix was promised by 17 April. On 18 April I wrote a complaint letter. On 24 April I saw tha...
My landline has been silent for months, unable to get a dialling tone, make or receive calls. I thought it was the phone so I bought a new one but it is still the same. My in laws live next door and theirs is through the router. Should mine be too? I...
I have a OnSIM eSIM that when call out sends my Caller ID as my Virgin Landline number. OnSIM have just added SIP to there services and I now have a very unique but very weird problem. When I Call my VM landline from The OnSIM eSIM or SiP service I g...
My parents raised a PSTN fault on their line a few days ago (both are in their 80s and I would class as 'vulnerable'). Their DECT phone displayed a "line fault" and the number ringing engaged.Today, the engineer arrived and have converted them (witho...
Hi. Looking to port my BT landline number to Virgin with whom I already have a landline phone. Rang BT twice and told Virgin have to grab the number. Rang Virgin and told get BT to do it. Online form on Virgin website says enter your Universal Ac...
We’ve had no landline for 4 days. Went online and no way to report the fault which is very frustrating! Just keeps taking me around in circles! Please advise!
