on 02-07-2023 18:54
Asked for a password reset and was told Financial customer has placed Hard Lock on the account. Help!
on 03-07-2023 09:46
Hi Mik999, it sounds like the account has been soft locked due to the migration. You will need to wait for the number to be migrated before you are able to access this. ^Chris.
on 03-07-2023 09:47
I will send you a PM to see if this is the case and please look out for the private message;. - Chris.
