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osprey2 · ‎16-10-2023

Migrating VOIP from Sipgate to Andrews and Arnold does it affect my Virgin Broadband? WIll it cause the braodband o tcease?

japitts · ‎16-10-2023

Your VM broadband should only stop working if Virgin have a service-affecting fault, or you request cancellation.

Changing one of the services that you run over your broadband connection, has no impact on the line itself.

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japitts · ‎16-10-2023

Your VM broadband should only stop working if Virgin have a service-affecting fault, or you request cancellation.

Changing one of the services that you run over your broadband connection, has no impact on the line itself.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Client62 · ‎17-10-2023

I agree, Virgin Media will be unaware that you are changing from Sipgate to A&A.

When you configure kit for A&A avoid inbound SIP Port 5060, VM Hubs often have this allocated to the TEL 1 phone socket using inbound SIP Port 5060 may resulting in VOIP calls with one way voice issues. You may recall Sipgate suggest SIP Ports like 47160 to avoid this.