TV go issue

[davidbwood]

Every time I try to watch live TV through the APP it asks me to register the same device (i.e. replace a device) - I now have this same device 3 times in my list of 5. I am using the TV Go APP on the same laptop.

[Ilyas_Y]

Hey @davidbwood Thanks for reaching out to us on the Virgin Media forums. 🙂

I'm sorry to hear about the issues with the TV Go app you're having. 😢
It looks like we'll need to reset the entire TV Go app and re-register the devices to prevent this. 🧾

I will send a private message for further support. 📩

Kind regards,
Ilyas.

[Garry78]

I have the same problem 

[davidbwood]

Ok please do that ..thanks will et you know what the outcome is.