Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...
As the title suggests the crappy Virgin TV Go app keeps asking for the same device to be registered over and over again. The device is a new iPhone13 running iOS 17.2.1.I can watch TV in the app on all of my other devices ok.I tried phoning customer ...
Error message - NOT ALLOWED … Sorry, this programme is blocked on this device due to copyright restriction. Have received this sporadically over the past week and been able to uninstall the app, log on and it rectifies itself. Today, however, despite...
I don't use the app very often but I know I will need it Monday night due to a TV scheduling clash and I often have had problems signing in. Using the call centre is impossible.I can't remember using it since creating my Virginmedia O2 password, whic...
I have a new phone and I am unable to stream live sport on the Sky Sports app. Manage my sky devices do not seem to work. Please help.
Sky Sports app is not registering virgin details when trying to log on. I enter them and when I goto watch live TV it.keeps asking me to sign in. Sky apps have told me to contact Virgin Media
Good morning, I am having the same problem accessing TV go on any device, checked and changed passwords. No joy! has anyone had a solution? Thanks, JB
I can’t find a wat to turn off audio description on the Dave channel on the tv go app
After previously posting on here and several calls to the God awful and rude customer service advisors, passed from person to person, my Virgin TV Go app is still not working. As already advised, this on both my Android 13 smartphone and my Microsoft...
Trying to sign in to Sky Sports App using Virgin media credentials getting 'Unexpected System Error' Reference 9689-7011 Any ideas?
When try watch sky on the virgin go app it takes me to sky then tells me I need to upgrade to watch programs
