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Stejessup · ‎13-09-2023

Tv go app wont let me remove old or register any new devices just keeps saying error any advice

newapollo · ‎14-09-2023

For TVGO devices go to http://virgintvgo.virginmedia.com/en/settings/device-management.html

Make make sure it's http and not https and either try an incognito window or different browser if it doesn't work.

Dave

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newapollo · ‎14-09-2023

Hi @Stejessup

For TVGO devices go to http://virgintvgo.virginmedia.com/en/settings/device-management.html

Make make sure it's http and not https and either try an incognito window or different browser if it doesn't work.

Dave

I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts. Keep the community welcoming for all. Please read the FAQ's

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Matthew_ML · ‎15-09-2023

Hey Stejessup, thank you for reaching out and a warm welcome to the community I am sorry to hear this.

Did the link above help at all, if not don't worry I can assist with this.

Please do let us know. Cheers

Matt - Forum Team

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