My broadband was upgraded from M350 to M500 recently due to my O2 mobile package and the VOLT upgrade. However, post the broadband upgrade my download speed has dropped drastically. I can now barely achieve 80Mbps down though my upload is at 52Mbps. My computer is wired to an ethernet switch which in turn is wired to draytek router which in turn is wired to the cable modem which is running in modem mode (I do not need the cable modem wifi capabilities). Any pointers? Checking the cable modem config I have the following:
General Configuration
| Network access | Allowed |
| Maximum Number of CPEs | 1 |
| Baseline Privacy | Enabled |
| DOCSIS Mode | Docsis30 |
| Config file | cmreg-vmdg505-bbt053-b.cm |
Primary Downstream Service Flow
| SFID | 21766 |
| Max Traffic Rate | 575000085 |
| Max Traffic Burst | 42600 |
| Min Traffic Rate | 0 |
Primary Upstream Service Flow
| SFID | 21765 |
| Max Traffic Rate | 55000085 |
| Max Traffic Burst | 42600 |
| Min Traffic Rate | 0 |
| Max Concatenated Burst | 42600 |
| Scheduling Type | BestEffort |
Prior to the upgrade I was getting pretty close to the M350 speeds with no issues. If there is nothing I can do from my end I will call Virgin Media technical support...
