Speed
We like it fast
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Slow upload speed

Getting upload speed of 0.9 for a few days now in M26 area. I have rebooted, turned off/on, changed wifi to "one wifi". Nothing is working. Can anyone in the community tell me what is happening with Virgin broadband in my area? Download speed isnt af...

High latency Gig1 - reboot resolves for a while

HelloI have recently found that I am getting high latency which goes on for a few days or until I manually reboot the modem. Just wondering if this is something the team here could look into for me? 

Screenshot 2023-06-01 114805.png

Upload speed not upgraded

Hi,I have a M500 Fibre Broadband and my upload speeds should be boosted from 36Mbps to 52Mbps.I have rebooted my hub but the speedtest shows 36Mbps.What I need to do to get upgrade?Thanks in advance,Sandor

alekx27 by Joining in
  • 1610 Views
  • 10 replies
  • 0 kudos

Resolved! Upload speed samknows

Sam Knows is reporting my upload @ 108Mbps.   Is this because of Volt or an upgrade? 

Oxo29 by Dialled in
  • 635 Views
  • 4 replies
  • 0 kudos

Resolved! Hub/Router Speed

Hi. I have a Hub 4 which is in modem mode connected to a Asus router mesh (Asus rt-ax92u and a Asus ax-300 v2).If I connect via ethernet to this mesh will I get the full 1.2gb download speed that I have (1gb plan)?Should I connect the ax3000 as the m...

david1235 by On our wavelength
  • 557 Views
  • 2 replies
  • 0 kudos

Intermittent Signal Issues

Having issues with poor broadband for several weeks. Ran the tests on Friday and was advised " Intermittent Signal Issue" check back in 24 hours. Checked back and still getting a message saying looking into the issue. I have rebooted the router and c...

Random speed boost

Bit of an odd one - noticed my speeds lately have been quicker than usual (services only started last week as new customer). Checked my account and it's randomly applied a volt speed boost to my account! Not sure why as no one in my household has an ...

jonita2 by Joining in
  • 223 Views
  • 1 replies
  • 0 kudos

Terrible download rates on Giga

Rebooted my hub since I was told that my upload speed has been uplifted. I'm paying for Giga and I'm barely getting 500MBps3.0 Downstream channelsChannel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID253310000002.237.6QAM2562561790000002....

surreydude_0-1685886409455.png
surreydude by On our wavelength
  • 488 Views
  • 7 replies
  • 0 kudos

What upload speeds are you getting?

Of course I am delighted to have been upgraded for free to the new 100 Mbit upload service, but I am somewhat surprised that I don't seem to actually be getting that speed.I get 1176 - or thereabouts - downloads, and whereas previously I got 52 MBit ...

Screenshot 2023-06-02 070700.png
Chippy_boy by On our wavelength
  • 1215 Views
  • 14 replies
  • 0 kudos

Question related to Speed

Today is the 2nd day using virgin media router.Yesterday I separated the 2.4 and 5ghz and as a result I was getting pretty much the top speeds upstairs as wellI’ve noticed the speeds have gone to around 200-250. Is the due to trafficking in the netwo...