Hello, We're aware that some of you may be experiencing Websafe / Childsafe problems and that it's not working as expected despite switching the settings on and off. We're sorry for the inconvenience caused and we hope to get it resolved as quickly a...
Latest Phishing News 10/05/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 ...
Latest Phishing News 09/05/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 0_2...
Here is an updated list of all the web sites that have been blocked on our network, as they’ve been found to be infringing copyright or trademark. As a responsible ISP we obey court orders addressed to the company. Movie2k-Movie4k download4allEZT...
Latest Phishing News 01/05/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Upd...
We have been hacked have had multiple black mail threats ,social media accounts hacked, tv services hacked and have had to cancel credit card and contact banking organisations. Please delete the secondary NTLworld email address on my account w...
I have the same problem with websites flagging my IP address as potentially dangerous because of spy bots. I have only been using VM for less than 2 months! I have never ever had problems before like this. This is absolutely ridiculous. Virgin Media ...
I had a live chat with agent Christopher today 28/01/2024 and at the end of our conversation I requested thr transcript be emailed to me.I input my email so this can be sent over and the chat was terminated. Unfortunately I never received the transcr...
Hi I recently upgraded my package, which now includes Homeworks. The welcome email says that I can get F-Secure free as part of this package. I already have f-secure via Virgin Media which is due to expire in 4 days. However, when I click the link ...
Latest Phishing News 29/01/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 V...
This is an absolute nightmare. Yet again child safe stating blocked but it has now stopped blocking adults site AGAIN. This is a huge issue when you have children in the house online. What is going on or causing this to happen to lots of people?
I am trying to access my Virgin media account but when I try it keeps telling me to put in the right email address. I have had the same email address since I joined Virgin media some 10/11 years ago. So I know it is the right one. All the website doe...
Hi.i am unable to turn them off, I log into the settings page and the sliders are already grey, if I slide them to the right and back I just get the cannot save changes message.These setting block vpn sites among others which is forcing me to work us...
Child safe is on but not blocking explicit sites. Can someone from VM please contact me. Kind regards Paul.
Latest Phishing News 26/01/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 U...
