Can't change secondary email password

[Rrowley]

I have no problem logging in and changing the password but it  refuses to change.

[Molly_T]

Hi Rrowley 👋

Welcome back to the community forum. Thank you for posting. 
Sorry to hear about these issues with your secondary email account password. 
It does look as though you also posted about this on the thread here 👉 Solved: Re: Unable to reset password - Virgin Media Community - 5067486, where my colleague sent you a PM to offer further support. 

If you still would like help from us, just pop them back another reply and we will be happy to continue offering support. 

Wishing you all the best. 🌞