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Require extension coax cable to my VM Hub!

ADotD
Joining in

Hi all

how would I go about getting hold of a longer coax cable to connect from the wall box to my VM hub?

right now the one I have is about 1m in length but I need something around 2-3m so I can move the hub to a more appropriate place!

thanks in advance!

5 REPLIES 5

Tudor
Very Insightful Person
Very Insightful Person

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Ashleigh_C
Forum Team
Forum Team

Hi there @ADotD 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I would be more than happy to see what we can arrange for you via a private message. I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.
 

DJB93
Joining in

Likewise, I received my self install kit at weekend but cable is far too short to reach my TV and for where I would like to place hub. Could I request a 3m extension cable please?

Hey @DJB93,

Welcome to the Community Forums and thanks for the post.

We can certainly look into helping you with this, for me to be able to do so I will be sending you a private message, just so that we can confirm some information.

Joe

Hey @DJB93,

Glad you could join me on that private message, if you do need anything further from us, please do let us know and we can look into this for you.

Joe