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Re cable and move connection

ChrisG86
Joining in

2 weeks ago

I am about to start re decoration in front room and want to move the tv set up to the other side of the room. We are creating a media wall and want to know if an engineer can not only set up the connection the other side but also set the cabling up behind the media wall. 
is it correct its £25 for an engineer attendance, is that regardless of the work required?? Do Virgin do longer cables to make this all work? 

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John_GS
Forum Team
Forum Team

a week ago

Hi @ChrisG86 

Thanks for posting and welcome to the community.

I have emailed the Field Manager for your area as not sure if they would indeed do that.

I'll pop you a PM whilst I await their response.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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